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All 144 Nashville hotels

DoubleTree Suites by Hilton Hotel Nashville Airport

3.0 of 5
2424 Atrium Way, Nashville, TN 37214
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DoubleTree Suites by Hilton Hotel Nashville Airport
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66%
Ranked #41 of 144 hotels in Nashville
Most recent review
5 of 5 stars Reviewed 19 June 2013
Raymi G United States
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186 reviews from our community

    Trip type
Traveller rating
    69
    49
    41
    14
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Date Rating
United States
1 review
5 of 5 stars Reviewed 19 June 2013 NEW

Hotel staff was very friendly and helpful. Because of rooms being sold out we were forced to stay at a different hotel the first night in town, the next day the hotel staff accomodated us and sent their shuttle driver to pick us up. The hotel room was very roomy and clean, as well. Overall we had a great experience... More

Review collected in partnership with DoubleTree by Hilton

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Pembroke Pines, Florida
Top Contributor
78 reviews 78 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

Our room was absolutely breathtaking. We were in the Nashville Suite. We had a ten person conference room that went unused, a living room that was great and the bedroom was great. The problem--NOISY. We had a 7:45 flight the next day, so we had to be up early. The room was on the corner which was next to the... More

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See 2 more reviews by Dinahgail for Nashville
Rochester, United States
1 review
3 of 5 stars Reviewed 17 June 2013 NEW

We came in town for the CMA Festival and booked for five nights! The hotel was not up to what I would expect from a DoubleTree. The carpet was stained and looked dirty, the furniture in the room was the same as the floor. Housekeeping did come and make up the rooms each day, but if it was vacumned only... More

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
18 June 2013

Thank you for coming to Nashville for the 5-days of the CMA fest and we hope that you enjoyed the overall experience of Music City. I would like to apologize for the level of service you experienced from our housekeeping department. I have asked our Executive Housekeeper to look further into your circumstance, because what you experienced is not the... More

Clark, NJ
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

I have stayed at this DoubleTree a couple times and it's always a great experience to stay there. The location is close to BNA airport (important for me), the rooms are spacious, the beds clean & comfortable, and the overall experience well worth 5-stars for the price. The biggest positive of this hotel though is their staff. From the front... More

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
15 June 2013

Manuel is one of the reasons we have an exceptional staff as it his example and style that attracts and retains team members. Thank you for recognizing the many positive attributes of our hotel, including our exceptional staff. We are delighted that you had an excellent stay and thank you for your feedback. We look forward to seeing you again... More

Cincinnati, United States
1 review
4 of 5 stars Reviewed 10 June 2013

The hotel was nice and the room was spacious & accomodating. Made it extremely comfortable to stay in the room, do some work, eat, relax, etc... Would definitely stay here again. I didn't use any of the amenities due to time contraints. The decor is slightly dated, but this doesn't distract from the quality of my stay at all.

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
11 June 2013

It was good to hear from you and we are delighted that you had an excellent stay with us. Our two room suites are perfect for business with the separate room for work or entertainment and we are glad you found the suite very accommodating to your needs. Thank you for you comments and your business and we look forward... More

Jonesboro, Arkansas
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 June 2013

We had a room with two double beds and pull out couch. The beds were very comfortable and the room was clean. The bathroom needed an update as some of the ceiling looked a little dirty as well as close to the floor. Overall it wasn't bad and I would stay there again if just staying for a night or... More

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See 3 more reviews by Tish89207 for Nashville
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
8 June 2013

Thank you for staying with us on your recent visit to Nashville as your business and feedback is very important and much appreciated. I am disappointed in our slow response to the hairdryer malfunction as that is one item we know requires immediate response. I will be reviewing this with our team at our stand-up meeting to insure that we... More

Ontario
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 June 2013

This hotel is away from the rat race in a very soothing part of town, which reminded me of high end hotels in Whistler BC. Grounds were manicured, and staff were very friendly and accommodating. Will definitely go back!

Review collected in partnership with DoubleTree by Hilton

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
7 June 2013

One of our best attributes is that we are away from the Rat Race, but also very close to it, so when guest are ready to jump into the Nashville scene, it is still quite convenient. We are delighted that you had an excellent stay and very much appreciate your business and look forward to seeing you again. More

Nashville, United States
1 review
4 of 5 stars Reviewed 6 June 2013

Very Good Hotel Room for the Price Paid. The hotel is off in the back roads and a little hard to find if you do not have a GPS. It is right off the highway and a very good hotel. I found this hotel using my hilton reward points and was not disappointed at all.

Review collected in partnership with DoubleTree by Hilton

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
7 June 2013

The Hhonors program is one of the best reward programs in the hotel industry and we are delighted that you chose to redeem your hard earned points at our hotel. Thank your for posting your review and we are delighted that you had an excellent stay. We hope to see you again soon. More

Columbus, Ohio
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 June 2013

The first view is impressive. Then it is mostly down hill from there. The staff are the only saving grace this facility might have. The assigned NON-SMOKING room reeked of smoke, called desk, they indicated Housekeeping would solve the odor. Yep - they sprayed a sweet smelling coverup. No offer of another room One half the rooms face the pool... More

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
5 June 2013

Service has always been our hallmark and is something we have become well known for. As you pointed out, service however, does not always make up for maintenance concerns. We have cross referenced some information you provided and addressed/repaired the room with the slat in the French Door and replaced the tub mat that had glue residue around the edges.... More

Rock Hill, United States
1 review
3 of 5 stars Reviewed 2 June 2013

The staff at the hotel were are nice and helpful with any concerns. However, the room we had was shabby and not what we have come to expect at Hilton properties. The room was clean (halls needed to be vacuumed), bed was comfortable and the food in the restaurant very good so that helped make for a better experience. With... More

Review collected in partnership with DoubleTree by Hilton

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
3 June 2013

The team members of our hotel pride themselves on being the best and you highlighted some of the hotels most important attributes which are service, cleanliness and comfort. Regarding the cosmetic enhancements you recommend, our ownership group is very much aware of the steps they must take and they are currently reviewing PIP recommendations from Hilton which outline an 18... More

 
 
 
 
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Additional Information about DoubleTree Suites by Hilton Hotel Nashville Airport

Also Known As:
Doubletree Hotel Nashville Airport
Doubletree Nashville
Address: 2424 Atrium Way, Nashville, TN 37214
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotels in Nashville
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
change Primary photo from ownerphoto edit ... more   less 
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