Very clean, most of the staff were extremely friendly and helpful. The room was large enough, the bed was very comfortable as were the pillows. Plenty of electrical outlets (a huge plus). Refrigerator and microwave in the room, both worked great. Heating and a/c worked fine. The room was very clean and comfortable. The only negative is that the bathroom... More

I have bi-monthly DJ gigs in Nashville, and I usually stay downtown, but for whatever reason prices for downtown hotels have been going for $200 and $300+ a night so I ventured outside that area and found this hotel for under $80. I tend to like hotels with free self-parking because the $20+ dollars to park in a downtown hotel... More

Ok so we arrive into Nashville last week from Toronto with no luggage. and we are alittle irritated because we are on route the next morning to Memphis, so figured we aren't seeing our luggage until maybe the next night or even the day after that :(. We get to the Quality Suites and the nice woman at the front... More

We were never told they were renovating when making the reservation, nor was it on the website. Also found it confusing when I booked at a Quality Inn and then found a Comfort Inn and Suites in it's place. All the servers for the hotel were down upon our arrival and waited over 10 minutes at an empty reception desk.... More

I knew that this hotel was under construction when I booked it. It was not a big deal, but did detract from the total overview. The room was nice & clean, a good value for the cost. The breakfast area was larger than most with a sufficent selection of breakfast items to choose from. Very nice staff.

As previously noted by others, the hotel was undergoing renovations. There was a paint/dust smell in the west hall area but nothing too awful at the time and I have allergies. There was plastic sheeting on the hallway floors. Reception (Elizabeth) was very helpful and friendly. We were allowed to change the reservation without penalty or rate change in order... More

Because of a car wreck there was no electricity for several hours during our stay. While this was clearly beyond the managements control we were shocked that no effort was made to help with the outage. There were no lights and no offers of flashlights or escorts to the stairwells. In fact, we had to ask for directions to the... More

On the site I booked the room there was no mention of the current construction going on at the hotel. We booked to stay two nights during New Years Eve. We walked into the lobby and were knocked over by the smell of clorox. We were given a room on the third floor. The elevator rear glass was dirty and... More

I saw that this hotel was under construction when I booked it, but I didn't realize that they would actually put me in an unfinished room. When I got to the room, the door was propped open. The living area and kitchen were missing furniture and lights, and the unit was not clean. The walls were in the process of... More