Pier is closed for the next couple of months. Hot tub is out of order. 18% gratuity on EVERYTHING. Restaurant and everything is overpriced. $22 for two margaritas @ pool tiki hut. Excursion booked through the hotel took 2 & one half hours to our destination rather than promised 30 mins. Hotel reimbursed us two drinks. Everyone is money hungry.... More

some rooms were nice; some moldy but clean. the pool was great and beach was amazing. the bar was alot of fun just wish it was open later. i was there for a girls weekend and we were looking to party. also great for families.

I was just recently married there on April 20,2013 the hotel staff everyone from valet to front desk to house keeping will do everything to accommodate your needs Pamela Presley our wedding coordinator was extravagant she went above and beyond to make our day one we will never forget. The weather tried to ruin our day but the staff moved... More

My husband took me to this hotel for a Mother's Day brunch and I can honestly say it felt like I was on a vacation resort. The service and the people were excellent. The hotel is right on the beach and upon entering you are immediately viewing the pool area and wonderful beach access. They have a nice tiki bar... More

The hotel was very easy to find and right on the ocean. At check in, the attendant told us, "you have a very nice room." We had booked a city view to save money, and didn't know what to expect as we walked the hallway to our room. We were happily surprised to see an "executive suite" plaque on our... More

We had the all you can eat lobster, it's true you get all you can eat. Had the buffett breakfast. Had several cocktails at the tiki bar swam in the pool and ocean admirded the view of the lobby went on the bus trip to Coconut Grove, South Beach and the Gables with a boat trip out of Bayside downtown.... More

I booked this resort, because of the AAA diamond rating and the AAA discount. This was our first trip to Miami, and our stay was great. The people and service were superb. We were treated excellent. Our room was a partial ocean view that was incredibly beautiful. Pros: The quality you get for the price The ocean or partial ocean... More

Is confuding, they say that if you go to hear them for 90 minutes you have a voucher for 100 to discount from the bill. As we didn't wanted to buy their offer the got us for almost 3 hours!!! It was awfull. The hotel is good, but we didn't receive very good attention from the front desk.

I have travelled all over the world! I have never been to a place claiming to be a resort where you compete with locals for beach chairs and tiki huts. The spa runs out of robes. You make reservations for dinner and still wait an hour to be seated. You ask for butter and get olive oil. The servers are... More