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All 134 Memphis hotels »

DoubleTree by Hilton Memphis Downtown

3.5 of 5
185 Union Avenue, Memphis, TN 38103
Hotel amenities
Ranked #33 of 134 hotels in Memphis
3.5 of 5 stars 193 Reviews
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193 reviews from our community

What travellers say about this hotel
  • Beale Street(8)
  • TGI Friday(6)
  • Desk staff(3)
  • Short walk(3)
  • Free breakfast(3)
  • Very pleasant(3)
  • Valet service(3)
Traveller rating
    34
    65
    47
    21
    26
Only show reviews for Family (36) | Couples (67) | Business (37)
Date Rating
SunshineTraveler59
Dallas, Texas
1 review
4 of 5 stars Reviewed 11 February 2012 NEW

I highly recommend this location. Room was good but service and friendliness of the staff was over the top. Can't wait to go back and stay again. They never let someone walk through the lobby without offering help and engaging them. Love this place. More

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rogw60
Spanish Fort, Alabama
Contributor
17 reviews
11 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

Went to my nephew's wedding in Memphis and stayed at the Doubletree. The staff was one of the nicest and most helpful of any hotel I have stayed at. Very convenient to Beale St. and those warm chocolate chip cookies are hard to beat!!! The room was nice. Would definitely recommend!! More

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cljames1
1 review
5 of 5 stars Reviewed 6 February 2012 NEW

I enjoy my stay here every time we come to town. The staff is extremely welcoming and makes us feel right at home. You are within walking distance to some of the best food and entertainment in Memphis. More

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Ghee Alexander, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this review
7 February 2012

Thank you so much for your wonderful comments regarding the hotel and the Team. We take great pride in the Service we offer and I am glad that you enjoyed your stay with us. I will be sure to share your comments with the Team and we look forward to welcoming you back the next time you are in Memphis. More

carterwilliamc
Lincolnton, North Carolina
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 4 February 2012

Very nice place. Staff are very friendly and seem willing to work to make the stay good. Room was clean and the hotel was close to where I was working, so the downtown location is great. Close to Beale and several good restaurants without having to get your car out of the valet. The lobby is being renovated, which is... More

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Ghee Alexander, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this review
7 February 2012

Thank you so much for sharing your wonderful experience at the hotel with us. Our lobby renovations are complete and it looks fantastic! I am glad you had the opportunity to enjoy the complimentary coffee and wine hour that were offered during the renovations. Each week(Tues, Wed, Thu) we do a complimentary wine hour for our Hilton HHonors Members between... More

Audrey D
Memphis
2 reviews
1 helpful vote
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

I visited Doubletree by Hilton at Downtown Memphis on January the 1st through the 9th . Every call was answered promptly by room service and that is reason enough to give Doubletree a compliment . '' PERFECT'' More

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TexasYank
Tulsa, Oklahoma
Contributor
12 reviews
41 helpful votes
4 of 5 stars Reviewed 30 January 2012

Just returned from a wonderful stay at the Memphis Doubletree Downtown. The staff was very helpful and seemed genuine in their friendliness and desire that we have a pleasant stay at their hotel. Throughout our stay, each staff member greeted us with a smile and a pleasant greeting. Everyone was willing to help in any way. Special thanks to Marvin... More

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Ghee Alexander, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this review
7 February 2012

Thank you so much for taking the time to share your wonderful experience at the DoubleTree by Hilton Downtown. We take great pride in the service we offer and I am glad you enjoyed your stay with us. Marvin and Amanda are great ambassadors of the hotel and I appreciate you mentioning them in your review. The lobby renovations are... More

NickSFCB
Stourbridge
Senior Contributor
34 reviews
12 helpful votes
4 of 5 stars Reviewed 29 January 2012

Having recently stopped in the hotel, I can only give positive feedback. I arrived in the hotel at 07:00 and asked if I could drop my bags somwehwere before I had my room, only to be told there was a room ready for me, which was brilliant, as I had been on a 10our train journey from Chicago. the room... More

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Ghee Alexander, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this review
2 February 2012

Thank you for your kind words regarding the hotel and the Staff. We take great pride in the service we offer and I am glad you found everyone to be helpful and friendly. The hotel is indeed very conveniently located to all the downtown attractions! I will be sure to share your comments with the Team. We look forward to... More

JWVincent
1 review
4 of 5 stars Reviewed 23 January 2012

Stayed at this hotel for business. The hotel lobby was being redone and it was a mess however I did not see this as a bad thing. I think that it will be very nice when it gets done. I was promptly greeted by the front desk staff and checked in. I stayed in a king corner studio suite. The... More

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Ab34ab
1 review
4 of 5 stars Reviewed 16 January 2012

The place is nice. Surprised there is no fridge to store drinks and left overs More

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mtsublueraider
Chattanooga, Tennessee
Top Contributor
73 reviews
79 helpful votes
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

The lobby is being completely redone at this property and right now there are black drapes up to hide the mess. that normally wouldn't be a big deal except for the fact that it literally takes the lobby space to zero. But, instead of the hotel just offering appologies and moving on with their day... they did something special... FREE... More

Was this review helpful? Yes
Ghee Alexander, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this review
2 February 2012

Thank you so much for your kind words regarding the hotel and the service you experienced during your recent stay with us. We are finished with the lobby renovations and it does look spectacular! I thank you for your understanding and I am certainly glad you enjoyed the complimentary wine hour. I will be sure to share your comments with... More

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DoubleTree by Hilton Memphis Downtown Also Known As

  • Doubletree Memphis
  • Memphis Doubletree
Address: 185 Union Avenue, Memphis, TN 38103

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DoubleTree by Hilton Memphis Downtown
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