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BEST WESTERN PLUS Gen X Inn

2.0 of 5
1177 Madison Avenue, Memphis, TN 38104-2202 (Midtown)
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BEST WESTERN PLUS Gen X Inn
Ranked #38 of 134 hotels in Memphis
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94 reviews from our community

    Trip type
Traveller rating
    26
    38
    12
    8
    10
Date Rating
Tokyo, Japan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 April 2013

This hotel made double charge ($ 100) on the reason of smoking. However, I did't smoke at all because I am a non-smoker physically from the birth. I told the the fact to the hotel. The hotel still insisted that I smoked on the telephone conversation. My friend who has a lot of legal knowledge made a call in place... More

Was this review helpful? Yes 2
Jennifer B, Manager at BEST WESTERN PLUS Gen X Inn, responded to this review
30 April 2013

Thank You for posting the review on our hotel. There is a little discrepancy in this because I remember talking to the guest and was informed that it was the parents who had stayed at the hotel from Tokyo and that they did not speak English. I stated I would talk to the owners and would try and get the... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 30 March 2013

Small hotel but conveniently located. Great service, wifi, clean rooms and safe! It was a great experience and definitely would return again. The no smoking feature was very attractive. Parking was close to hotel and easy to get to.

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Cincinnati
Top Contributor
71 reviews 71 reviews
25 hotel reviews
Reviews in 41 cities Reviews in 41 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 28 March 2013 via mobile

This is a small hotel away from the center of town, although right on the Madison Ave. trolley. The was was ample with a comfortable king bed, big screen TV, and fridge. The room and facility was clean and pleasant, nothing fancy. The staff is pleasant and helpful. When the WiFi didn't work (reception problem in room 301), the front... More

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See 2 more reviews by WVUNeal for Memphis
London, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 21 March 2013 via mobile

This hotel was good value. It was clean albeit a little basic. The staff were helpful. Breakfast is basic. It is located just off the Interstate so easily accessible. You need to either drive into Memphis or get the Trolley from here. I was concerned about parking having read previous reviews but it was fine, well lit and not an... More

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See 2 more reviews by CJC2112 for Memphis
Kansas City, Missouri
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 16 March 2013

The staff was very helpful. The room was clean, warm, and quiet. The wireless was down the first day we were there, but the staff provided an alternate network until it got fixed. While this hotel is off Beale Street, it's a very short drive, or an 8$ cab ride to get there. It's only about 2 blocks from the... More

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Boston, Massachusetts, Usa
1 review
5 of 5 stars Reviewed 12 March 2013

The staff was very helpful. The breakfast with fresh waffles was great. With the trolley line so close by this was a great spot to stay while exploring Memphis. We had a great bed, very clean room. All and all no complalnts.

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Review collected in partnership with Best Western

Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 25 February 2013

Hotel is a little out of the way, but trolly goes past on a regular basis and will take you down town. Parked car on sight and did not have to deal with driving. For the price of a day ticket, you can get on and off the trolly as often as you like. We took the trolly into town... More

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Decatur, Illinois
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 18 February 2013

Small, slightly out-of-the-way hotel that stacks up very well against the higher priced competition and the dumps in the same price range. Breakfast was a little limited, but (again) very good for the price. Staff was strained by being short-handed, but was very friendly and helpful. I'd really like to give it four and a half.

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See 2 more reviews by decatur_dug for Memphis
Dallas, Texas
1 review
5 of 5 stars Reviewed 2 February 2013

I stay here 2 to 3 weeks each month on business and this is by far the best place to stay for the money in memphis. I work by the airport and still drive the 10 min to stay here. My room has always been very nice and the staff here is so nice. especially the lady at the front... More

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Baton Rouge, Louisiana, USA
1 review
1 of 5 stars Reviewed 1 February 2013

The hotel looked nothing like the pictures! The elevators-not working. The hallways looks and feels like a cave. The room nice, however our room was overlooking someone's office. That same someone could clearly see n2 our room so we spent the week'd with the curtains shut.

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Review collected in partnership with Best Western

Jennifer B, Manager at BEST WESTERN PLUS Gen X Inn, responded to this review
3 February 2013

Thank you for taking the time to write a review about our hotel. I want to apologize for not being able to meet your expectations. I would greatly appreciate it if you could call the hotel and would ask for the manager. I would like to make it right. I looked through our log book and did not see a... More

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Additional Information about BEST WESTERN PLUS Gen X Inn

Also Known As:
Best Western Gen x Hotel
Best Western Gen x Hotel Memphis
Gen x Hotel
Gen x Memphis
Gen x Inn
Address: 1177 Madison Avenue, Memphis, TN 38104-2202
Phone Number:
Region: United States > Tennessee > Memphis > Midtown
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #38 of 134 hotels in Memphis
Price Range: €€
Hotel Class:2 star (2*)
Reservation Options:
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