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Residence Inn Memphis Downtown

3.0 of 5
110 Monroe Ave, Memphis, TN 38103 (Downtown)
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Residence Inn Memphis Downtown
Ranked #7 of 134 hotels in Memphis
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307 reviews from our community

Traveller rating
    173
    93
    34
    5
    2
See reviews for
Families
73
 
Couples
108
 
Solo
14
 
Business
30
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Pittsburgh, PA
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 13 May 2013

My brother and I stayed in this hotel for 3 nights while we were on a BBQ and Music trip. The location is great, only a couple blocks to the ballpark, 3 blocks to Beale Street, and a within walking distance of many restaurants. They have a really nice rooftop deck that you can see the Mississippi River from, but... More

Was this review helpful? Yes 1
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
15 May 2013

We are happy to hear your and your brother enjoyed your blues and BBQ Vacation! I apologize that the rooftop was not clean during your stay. We have had construction workers working on the rooftop for the remodel and I am sorry it was not up to our standards. We hope you will come back and see us after our... More

Huntsville, Alabama
Top Contributor
63 reviews 63 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 12 May 2013

An older art deco building retrofitted into a pretty decent Residence Inn with the customary Marriott touches. It's beginning to show a little wear like a comfortable Prague hotel, though the rooms are still very clean and some renovation is on the way. Location is central to just about everything there is to do by foot or convenient trolley. The... More

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See 2 more reviews by Galooba for Memphis
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
15 May 2013

Thank You for your review! I am glad you like the full service fitness center Well Works across the street. It provides classes and offers a many machines.\ We are starting a full renovation in June so hopefully you will come back and see our updated suites. Thank You Tracey More

Longreach
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

Great place to stay. The rooms are huge, spacious, self contained and very comfortable and clean. The staff are warm and friendly and more then happy to assist in any way possible. It is in a great spot, close to Beale Street, Trolleys and restaurants. It is about to be revamped but is still wonderful as is.

Was this review helpful? Yes
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
15 May 2013

Thank You for great feedback and for taking the time to share your experience on our Trip Advisor Page. We appreciate your business and very happy to hear you had a great time! We welcome you back anytime! Best Regards Tracey Henninger More

arlington, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 May 2013

I chose this hotel on the strength of its top Tripadvisor rating and its strong reviews. WRONG. The hotel needed renovation years ago; it's way past its prime. Everything is a bit worn and sad-looking. It all works - but really, it deserves a much lower rating. That said, the staff is wonderful and really tries to make the best... More

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rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
8 May 2013

Dear Sir- I apologize your stay was not satisfactory and do hope you will give us another try after our renovation is complete. We are undergoing a full renovation that will hopefully be completed in early November. Please contact me personally at 901-578-3700 if I can assist you with reservations. Thank You for the nice comments on our staff! Best... More

Lake Charles, Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2013

Location is in the heart of Memphis dowtown. Walking distance a few blocks of the famous Beale Street Tour Buses come to your hotel. The hospitality was Awesome from the desk to the cooking staff. There was delicious breafast every morning and every evening on the house. Hats off to Ms Edna and her staff on preparing the food. I... More

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rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
8 May 2013

Thank You for taking the time to share you recent stay with us on our Trip Advisor Page. We appreciate you! Edna is a very valuable associate and we will make sure she knows you have recognized her! We hope to have your back again soon Best Regards Tracey Henninger More

Kansas City, Missouri
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 May 2013

I had reserved a 2 bedroom/2 bathroom suite 4 months ago, so imagine my surprise when I checked in and was told that the only room available was a handicapped room on the second floor. Having no other choice, I took the handicapped room. When I checked in I asked about renovations, the clerk told me that they would begin... More

Was this review helpful? Yes
See 3 more reviews by alwaysmovingon2010 for Memphis
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
8 May 2013

I apologize that your stay was not up to our standards and that we did not have the Two Bedroom Two Bath Suite available for you upon your arrival. We are making major upgrades to all the suites by doing a full renovation. Please give us another try and come back and see us after November. Thank You for being... More

Chicago, Illinois
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 May 2013 via mobile

We stopped here on our road trip from Chicago to New Orleans. Great location; walking distance to Beale Street. Trolley right out front. (Take it to Gus's for great fried chicken!). Front desk staff and valet were all very friendly and helpful. Our room was nice, and it appears they'll be doing a major remodel soon. Would definitely stay again.

Was this review helpful? Yes
See 3 more reviews by Julierack for Memphis
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
8 May 2013

Thank You for choosing the Residence Inn by Marriott Memphis Downtown as your hotel during your recent road trip! Sounds like a fun time! Glad you had a chance to try Gus's Chicken! The local's favorite! Best Regards Tracey Henninger More

Teaneck, N.J.
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 29 April 2013

We stayed at the Residence Inn inwntown memphis at the corner of Monroe and Main Streets, from April 11-April 13, 2013. This hotel is on the National Register of Historic Places, and a lovely building inside and out. The management and staff could not have been more welcoming. They changed our room when we thought our first room might be... More

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See 2 more reviews by jjoeandjoan for Memphis
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
2 May 2013

We are very lucky to be located directly on the Trolley line and surrounded by so many wonderful restaurants and attractions! The Center for Southern Folklore and the Belz Museum are both one of kind museums and I am glad you had an opportunity to experience them both. We hope you will come back and stay with us again soon!... More

Connecticut
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 26 April 2013

This hotel had everything during our two-night, three-day stay. Location is phenomenal...within walking distance of much that Memphis has to offer. Staff was extremely gracious and helpful, and our suite was very clean, fresh, and in excellent condition. The lobby and public spaces are beautifully decorated, with charm. Breakfast and the light meal offered at 6:00 PM are both very... More

Was this review helpful? Yes
See 2 more reviews by newhiker for Memphis
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
2 May 2013

We appreciate you taking the time to write a review of your stay and happy to hear that you enjoyed staying downtown! Thank You for recommending our hotel to others and we look forward to having you back again soon. Best Wishes Tracey Henninger More

Howard, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 April 2013

At check in, the door to our room was ajar and had been all day. Nothing looked used aside from the bed's covers being slightly shifted as if someone caught a powernap on top of the sheets. The thin walls and a very loud, early morning cleaning crew greeted us in the morning. I suppose the do not disturb sign... More

Was this review helpful? Yes 1
rooftopviews, Director of Sales at Residence Inn Memphis Downtown, responded to this review
24 April 2013

First and foremost, we are very sorry that your had the experiences you did while styaing with us. We take your feedback very seriously, and we will act on it immedialely. We are grateful that you shared with us and thank you. We hope you will decide to give us another chance after our renovation and if you do please... More

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Additional Information about Residence Inn Memphis Downtown

Also Known As:
Residence Inn Memphis Downtown Hotel Memphis
Residence Inn Memphis Downtown Hotel
Residence Inn Memphis
Memphis Residence Inn
Address: 110 Monroe Ave, Memphis, TN 38103
Phone Number:
Region: United States > Tennessee > Memphis > Downtown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Family Hotels in Memphis
#23 Business Hotels in Memphis
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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