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Homewood Suites Memphis - Hacks Cross

3.0 of 5
3583 Hacks Cross Rd, Memphis, TN 38125 (Walnut Grove - Shelby Farms PD)
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Homewood Suites Memphis - Hacks Cross
Ranked #35 of 134 hotels in Memphis
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53 reviews from our community

    Trip type
Traveller rating
    26
    10
    6
    6
    5
Date Rating
woodbridge, Va
1 review
1 of 5 stars Reviewed 20 May 2013 NEW

My husband and I stayed one night at this Homewood on our way to Memphis. We are very familiar with Homewood Suites since it is usually our first choice to stay when we are travelling. This Homewood certainly does NOT live up to Homewood Suites Standards!! When checking in I casually asked the front desk why there was a 24... More

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Atlanta, United States
1 review
1 of 5 stars Reviewed 20 May 2013 NEW

This location does not clean their rooms properly, rooms are noisy, bad reception on TV. Beds linens are old a ripped, bathrooms are nasty. Only thing going for them is a great staff, but the staff cannot makeup for all the other problems. I do not think that they are keeping up with the facility and want to work hard... More

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Review collected in partnership with Homewood Suites by Hilton

Markham, United States
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

My husband and I like to plan short vacation on the spur of the moment. The accommentations were great and the staff were very client focused. We would probable return to the hotel if we were in the area again.

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Review collected in partnership with Homewood Suites by Hilton

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

I recently stayed here for 4 days while attending the Memphis in May Festival. This hotel was about a 30 minute ride from MIM. It was about $200 cheaper than the hotels that were close to MIM. As I was spending about 17 hours each day at MIM, I didn't spend a whole lot of time at this hotel. The... More

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ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this review
15 May 2013

CarolinaBlue73 - Thank you for the feedback regarding your recent stay at our hotel. While we are delighted that you found our hotel to be in a safe and convenient location, we are sorry that you were disappointed with some aspects of your stay. I truly apologize for the malfunctioning of the elevator; I can only imagine your frustration after... More

Memphis, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 9 April 2013

We stayed at this hotel for three nights while we had work done on our house. We have two kids that attend schools with different start times so we wanted a couple of rooms. We had never stayed at a Homewood Suites so I stopped in to look at the facility. One of the employees took me to look at... More

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ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this review
12 April 2013

hootch62 - Thank you for the positive feedback regarding your stay with us. Being your "Home Away From Home" is truly what we try to embody on a daily basis and are please that you experienced that at every point of contact. Should you need a "Home Away From Home" in the future, we hope you will keep us in... More

Fort Worth, Texas
2 reviews
2 of 5 stars Reviewed 6 April 2013

Rooms in a separate structure with poorly laid out parking access to building. No canopy/cover to protect you from the rain while you fight the prohibitively awkward card reader cover. Parking is poorly laid out for close access to the structure. The 4th floor and elevator both stink of tobacco even though the room was labeled no smoking.

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ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this review
8 April 2013

bnolte - I appreciate your review of your recent experience at our hotel. Our main concern is for all our guests to have an exceptional stay so you can imagine my disappointment that you were inconvenienced by some issues. I truly apologize if your room smelled like smoke and the elevator and floor you stayed in smelled of cigarettes. Your... More

Northport, Alabama
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 27 March 2013 via mobile

This is an older Homewood Suites, but it is fine. It is located near a suburban area so several inexpensive restaurants to choose from within a couple of miles. There is also a Costco & Sam's Club within a mile as well as other stores. We had a studio unit on the 4th floor in the back of the hotel... More

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ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this review
1 April 2013

Crazydukefan - Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. I truly apologize that the quality of the mattress was not to your liking and that you were... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 18 March 2013

I recommend you make your reservations in advance because this is a popular hotel for this area. The front desk is very helpful in most needs you may have. The area is surrounded with most eateries that would fit almost all taste buds such as: Zaxby's, T.G.I. Fridays, Happy Mexican, Red Lobster, Olive Garden, Arby's, KFC, Taco Bell, The Great... More

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ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this review
22 March 2013

Alisha W - Thank you for the positive feedback regarding your stay with us. Being your "Home Away From Home" is truly what we try to embody on a daily basis and are please that you experienced that during your stay. Thank you also for highlighting the many features and benefits our guests have when selecting our hotel as their... More

davenport
1 review
5 of 5 stars Reviewed 28 February 2013

I have stayed here several times - clean rooms, friendly staff! Enjoy the breakfast and the evening reception - gives you a chance to unwind before turning in for the evening or whatever else the Memphis area will have you doing!!

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ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this review
4 March 2013

rj k - Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our "Home Away From Home". Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! GREAT NEWS...our new liquor license has... More

Central Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 February 2013

I've been staying at this hotel once a month for a week at a time for work for over a year now. This hotel is in a convenient location, close to many different restaurants, a couple shopping centers, and only a 15-20 minute drive from the airport/rental car locations. It's in a secure location and the staff are always willing... More

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See 3 more reviews by Rich B for Memphis
ogm22, General Manager at Homewood Suites Memphis - Hacks Cross, responded to this review
19 February 2013

Thank you for the positive feedback regarding your stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! UPDATE...the hotel does have plans to starting a renovation project later on in... More

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Additional Information about Homewood Suites Memphis - Hacks Cross

Also Known As:
Homewood Suites Memphis - Hacks Cross Hotel
Homewood Suites Memphis - Hacks Cross Hotel Memphis
Homewood Suites Hacks Cross
Homewood Suites Memphis
Homewood Memphis
Memphis Homewood Suites
Memphis Homewood
Address: 3583 Hacks Cross Rd, Memphis, TN 38125
Phone Number:
Region: United States > Tennessee > Memphis > Walnut Grove - Shelby Farms PD
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 134 hotels in Memphis
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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Homewood Suites Memphis - Hacks Cross
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