I took a school group to Memphis and had a total of eight rooms. After I reserved the rooms I read the reviews on this site and honestly was a bit worried about our upcoming stay. Let me say that I was completely satisfied with everything from the pre trip arrangements with the sales staff, the check in, the rooms,...
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Hello and thank you for the review of your recent group trip to Memphis. We are so glad that you enjoyed your stay at the Crowne Plaza and that our team exceeded your expectations. We hope that you will choose to stay at the Crowne Plaza Memphis for your next visit to the area.
We appreciate your time and business....
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Nice hotel. Friendly staff. They genuinely treated me well and were helpful in terms of telling me where I needed to go to downtown. The hotel is conveniently located to points of interest downtown. You can get a ride to Rendevous and be there within minutes. The lobby is clean and has a professional appearance.
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Thank you for your review of your recent stay at the Crowne Plaza Memphis. It sounds like you had a great time in Memphis, and enjoyed using our complimentary shuttle around the downtown area. We pride ourselves on the outstanding friendly service that we provide. We hope that you will choose to stay with us on your next visit to...
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The front desk attendant was a really friendly guy and he joked with me about my sister freaking out while she checked in. I was like, ya she was freaking out... and he was like, she's gonna blame it on you. And I knew that was true.
The valet showed me where I could park across the street for free....
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Thank you for your review of your stay with us last year. We appreciate you taking the time to give us your feedback and are so glad that you enjoyed your stay at the Crowne Plaza Memphis.
We hope that you will choose to stay with us again on your next visit to Memphis.
Kind Regards,
Dir. of Sales
Crowne...
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There really is no excuse for this hotel to be in the condition that it is. Considering the array of very nice hotels in the Memphis area; this property bears a name that is known for quality, great service and a luxurious experience. But it falls short of that from the time you arrive until you checkout. For what you...
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Thank you for your recent review of the Crowne Plaza Hotel, Memphis. We are appreciate your feedback and are disheartened that you did not feel that our property was up to standards. We take pride in the quality of service provided to each of our guests. We sincerely apologize for your experience.
Kind Regards,
Director of Sales
Crowne Plaza Memphis
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I was debating whether to give average or a poor review, but opted for the latter because of what the Crowne Plaza standard should be. Stayed there with a family a few days before the New Year. I booked it through Expedia as an 'unknown 3 1/2 star hotel' and the price wasn't as high as it could have been....
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Hello and thank you for your recent stay at the Crowne Plaza Hotel, Memphis. We appreciate your review and hope that any issues were brought to the attention of a Manager during your stay, to be addressed. Our team strives to provide the best service possible and welcome guest reviews to continuously improve. We hope that the nest time you...
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got this for 94$ on priceline (includes taxes) which wasn't really a steal for the quality of this room. the room had been inconsistantly remodeled - had very nice tile floors in the bathroom, but had paint drippings all over them, and fridge was old and scuffed up, and drapes were stained and needed a cleaning. didn't use the restaurant...
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Thank you for your recent stay and review of the Crowne Plaza Memphis. We appreciate your honest review as we welcome feedback so that we can continue to improve our hotel and the service we provide. We hope that the next time you are in Memphis; you will choose to stay at the Crowne Plaza again.
Kind Regards,
Director of...
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We stayed in Memphis on our way home from Nashville to see Beale street and Graceland. We took our chance booking through Priceline by negotiating the price. We received a great price and a great hotel...Crowne Plaza.
It was modern, updated and clean. The view not spectacular as its just off the highway. Our mission was to get fairly close...
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Thank you for taking the time to write your review. We appreciate your feedback and are happy that you enjoyed your stay and used our great complimentary shuttle to Beale Street. It sounds like you enjoyed your time in Memphis.
We certainly strive to provide the best service possible to our guests and show our (in your words) “true southern...
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Just returned from 3 nights over New Years Eve and the Liberty Bowl. Everything at the Crowne Plaza Memphis was wonderful to the staff, the rooms, the convience to downtown with the trolley and shuttle service, without actually staying right in the middle of Beale Street. I would highly recommend this hotel and I am picky, along with the guest...
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Hello and thank you for your review of your recent group stay. We are so glad that you all had a great time at our hotel and that you enjoyed your time in Memphis. We really appreciate your feedback and hope that you will return to the Crowne Plaza Memphis soon.
Kind Regards
Helen Nelson
Director of Sales
Crowne Plaza...
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okay so it is downtown...that's good but it is a basic room, no frills, no fridge, no microwave,the beds are small full size, but small. It was clean, but only one trash can in the room, no tv guide of any sort. And be prepared to pay $15 a night to park your own car or $18 for valet. A...
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Thank you for choosing the Crowne Plaza for your recent stay in Memphis. We apologize for the inconvenience that you experienced with your billing, but are glad to hear that this was resolved for you. We appreciate your feedback and hope that you will choose the Crowne Plaza Memphis again.
Kind Regards,
Director of Sales
Crowne Plaza Memphis
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After reading some of the reviews I was little concerned about staying here, but there weren't a lot options on New Year's Eve. I was pleasantly surprised. The decor and furnishings were up to date, the room seemed pretty clean (although some of the decorative pillows needed washing).
Some of the rooms face the highway. It didn't bother me, but...
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Thank you for your review of your recent stay at the Crowne Plaza Memphis. We appreciate your feedback and comments. We are glad that you enjoyed your room accommodations and that you were able to use our complementary SUV shuttle during your stay. We hope that you will select the Crowne Plaza Memphis the next time you are in town....
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317 Reviews
212 Reviews
