My wife and I had the pleasure of staying a week at this hotel. From the minute we walked in and saw the self checkin to the best trained staff ever. BEAUTIFUL warm lobby! The rooms were clean, comfortable even through the bathroom is somewhat small. I loved it and will come back many time. We have family in memphis... More

Decent location, free wifi, breakfast available, price was decent. Room was big, bed uncomfortable, tv was huge. Bathroom was tiny, tiny, tiny and moldy with caulking missing from most of the edges. Stayed for a couple of days, but luckily did not have to spend much time in room. Fitness center was nothing of the sort, only a bike, treadmill... More

Loved the quick and easy kiosk check in. You pick bedtype, high or low floor, out comes your keys. The staff was very helpful, despite reviews of rude staff I never saw this. There was one guy who was rather disinterested, and a woman who was a little gruff, asking 50+ folks for their ID's and having no sense of... More

A nice business hotel with a pool, free wifi, great Germantown location, free breakfast, and manager's reception (read: free drinks). Staff was always very friendly and helpful. Great value for the money. More

We stayed here for 3 nights during a family reunion. There was a welcome reception with food/appetizers at the hotel. (The main reception was elsewhere.) The room was a good size; we had a suite with 2 beds for 3 small kids and 2 adults. The beds were very comfortable and clean. The outdoor pool was clean and fun for... More

This place is not in the tourist part of the Memphis area but I wasn't there to see Beale street and downtown. It was a good value. I would stay there again if I return to Memphis on business. More

Our new Ford F350 King Ranch pickup truck was broken into while staying at the Hyatt Place Wolfchase. Broken glass was everywhere inside and they damaged the door handles, finish on the outside of the truck and leather on the inside broken glass. We were on our way back to Texas after family reunion in Ohio. It happened in the... More

The Hyatt Place Memphis/Wolfchase Galleria was a nice, comfortable hotel with fairly modern accommodations. We stayed in a king bedroom the weekend of June 10-12 and I was pleased with the overall appearance of the hotel itself and cleanliness of the room. Upon first walking into the hotel, I will venture to say that I was impressed by the tasteful,... More

Booking a trip & planning on staying in this seemingly nice, conveniently located hotel? [BUZZER]. This place, while typical in terms of rooms & public areas, takes a seriously huge dive when it comes to customer service. I cannot tell you how many times we received nasty jeers or sarcastic backhanded comments from EVERY LEVEL of service personnel. Room service?... More