Our friends surprised us with a weekend in Jersey and a stay at this hotel for our 50th Birthdays. We arrived to a warm welcome and a Birthday card and while eating in the hotel we were presented with two bottles of champagne. Can't get better service than that! The food was fantastic and rooms very comfortable. All the staff... More

Myself and my Husband chose to stay at the Royal due to the ability to quadruple or Tesco points and book the hotel. We were pleasantly surprised. The room was of a decent size and very clean. The breakfast was very good, we didn't eat in the hotel at night as we had booked other places to eat. All the... More

I recently stayed 4 nights at this hotel travelling with my family including two octogenarians, both of whom have mobility problems. Nothing was too much trouble for any of the staff at this hotel, warm and friendly faces wherever we went, special mention to Beatrice on reception, what a lovely lady! And Alex was very helpful with a mobile phone... More

We have just arrived back from a two night stay in Jersey with our friends and cannot praise the staff, rooms and food served, highly enough. We were made to feel most welcome and during an evening meal in the restaurant we were surprised by not one, but two bottles of champagne to help our birthday celebrations along! We would... More

This is a well established Hotel in the old English style which is a maze of floors and passageways. It has been updated and modernised and the rooms are of good proportions, claen and everything works. Oddities like a small television on a bracket above the desk and odd sloping celings. Restaurant is good but slow, reasonable menu, reasonable wine... More

What a great hotel! my mother and i are just back from a weeks break here, we were so well looked after, nothing was too much trouble for the staff, who were all exceptional! the rooms were kept beautifully clean. Top marks though go toSorin and his diningroom staff who were friendly and professional. The standard of food was terrific... More

Stayed for 5 nights at this hotel. Asked for a quiet room and was given a large room with a door opening onto the sun terrace. Very comfortable and clean. Staff were always friendly and obliging, even found me some feather pillows! Ate in the bar most nights where the food was first-rate. Situation very convenient, only 5 minutes walk... More

We have just returned from our second visit(after a year) to this marvellous hotel. The staff are friendly and welcoming as well as totally professional in every way. The food is exceptional. There is no other way to describe this really memorable eating experience. The building has been painted outside which adds to the pleasant ambience that envelopes the whole... More

We have just returned from a wonderful spring break at the Best Western Royal Hotel and can't praise the hotel or its staff enough. There were two shadows, but I'll come to them later. We took advantage of a Spring Break offer emailed to us - we've stayed before but it was a long time ago. The offer was for... More