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Comfort Suites Lebanon

2.5 of 5
904 Murfreesboro Rd, Hwy 231 South, Lebanon, TN 37090
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Comfort Suites Lebanon
Ranked #1 of 14 hotels in Lebanon
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72 reviews from our community

    Trip type
Traveller rating
    47
    18
    5
    1
    1
Date Rating
1 review
4 of 5 stars Reviewed 10 May 2013

I chose this hotel based on previous reviews, and I was not disappointed. The hotel's manager (Melissa) checked me in and was "all over" the customer service thing. :-) She even gave me a better room than what I had booked -- and I didn't even ask for any kind of upgrade or anything. She had even put thought to... More

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manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review
12 May 2013

Thank you so much for giving us your review of your stay with us. We enjoy knowing that we make our guest happy and value your opinion on things we can improve on. We have plans in the near future to start upgrades at our property. We hope you will be back in our area and choose to use the... More

Ashburn
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 May 2013

Middle of the road average. High marks for cleanliness and that's more important tha things like the dreadful breakfast consisting of plastic eggs and other non edibles. Cereal was the high light. Not a lot of dining options in this area but there was an O'Charlys on an adjoining property which is nice after a long drive. Location is one... More

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manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review
8 May 2013

Thank you for your review. We here at the comfort suites value the feed back we get from our guest. We are always looking for ways to improve. We are glad you enjoyed your stay,and want you to know that we do have plans to start making some upgrades and changes to our property in the near future. There will... More

Fayetteville, Arkansas
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 May 2013 via mobile

Booked this hotel in advance on our way to the outer banks of NC. It was a little higher price than others in the area. The night we stayed there was a Korean War veterans reunion. The only problem with this was they were up early as we were ready for breakfast. They were a great bunch of men and... More

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manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review
6 May 2013

We appreciate you taking the time to let us know about your stay with us. We are glad you enjoyed your stay. Yes it was a very busy weekend with several things going on. Our rates do change during special events. We look forward to being able to serve your lodging needs again in the future. Please contact us directly... More

1 review
1 of 5 stars Reviewed 27 April 2013 via mobile

Terrible. Booked a suite months in advance, yet the hotel was overbooked so they placed us in a standard room by the ice/vending machines. When we tried to change to two double beds they insisted we would be charged! Filthy rooms and the halls smelled like dirty diapers.

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manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review
6 May 2013

As the manager of the comfort suites I can assure you that we always do everything in our power to correct any problems and do what we can to make sure our guest are happy. I do understand how disappointed you were when checking in and you dicovered that you had been reserved for one of our smaller (non suite)... More

Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 24 April 2013 via mobile

Had a very nice stay here. The hotel is located in a part of town that has a lot. It's not close to any busy roads so no traffic noise. Everything in the place was neat and clean. The room we had was spacious and very clean. There are also many good restaurants close by. The only problem we had... More

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manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review
6 May 2013

Thank you for taking the time to write a review for your recent stay with us. It is nice to hear what our guest are saying, and that they enjoyed their stay. We look forward to having you stay with us again. Contact us directly for your next lodging needs. Melissa Parker General Manager More

Wyoming, MI
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 April 2013

Jeanne was awesome! We called 20 minutes before arriving and there were only two rooms left and she held one for us. When we got there Jeanne was at the desk and quickly checked us in. Lots of extra service touches including turning on the cappuccino machine for us! The warm chocolate chip cookies were delicious! Nice pool, hot tub,... More

Was this review helpful? Yes 1
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review
6 May 2013

Wow what an awesome review. So glad you enjoyed your stay with us. Yes we agree jeannine does do an awesome job. We hope you come back to see us in the future. Just contact hotel directly for your next reservaions. Melissa Parker General Manager More

Topeka, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 April 2013

This was such a nice, clean & fresh hotel. Staff was great and the room was very clean. I would definitely stay here again! We arrived late from a long day on the road and the front desk staff was very friendly and got us in quickly. Room was great and we really didn't hear much noise at all. Wonderful... More

Was this review helpful? Yes 1
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review
6 May 2013

Thank you so much for taking your time to let us know how we are doing. We do take pride in our hotel and our service. We look forward to being of service again to you in the future. Contact us for your reservaions. Melissa Parker General Manager More

Orillia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 March 2013

we abhor going through nashville so we use 231 coming north from Florida AFTER hwy 65 most of the trip This hotel was easy to get to via hwy 40 around Nashville and or 231north next door to " Charlie's resturant" a nice bonus

Was this review helpful? Yes 1
Knoxville, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 March 2013

My troupe have stayed at this hotel everytime we gather in Lebanon. there may not be much in Lebanon per say but this hotel is a great spot for us all. the hotel is very clean. the food isn't bad and the rooms are fantastic. nice hotel they got running there.

Was this review helpful? Yes 1
Yorktown, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 March 2013

We have stayed at Comfort Suites before, but were even more impressed with the room and all we saw here than at our stay at another Comfort Suites. Would recommend this place to any and all friends and family.

Was this review helpful? Yes 2
 
 
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Additional Information about Comfort Suites Lebanon

Also Known As:
Comfort Suites Lebanon Hotel Lebanon
Comfort Suites Lebanon Hotel
Lebanon Comfort Suites
Address: 904 Murfreesboro Rd, Hwy 231 South, Lebanon, TN 37090
Region: United States > Tennessee > Lebanon
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Lebanon
#3 Business Hotels in Lebanon
Price Range:
Hotel Class:2.5 star (2.5*)
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Comfort Suites Lebanon
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