first off this is right next to the tennessee university so the hotel is not a four star by any means....with that said it is only a few blocks from the historic downtown knoxville and right next to the worlds fair park......it is where the rubiks cube was introduced to the world in 1982....the park is beautiful it has an... More

We stayed here for Destination Imagination Global Finals. The hotel was full of excited kids, K-12, and the staff did not seem at all fazed by the energy level and noise. In fact, they were unfailingly pleasant and helpful. The food service staff did a wonderful job keeping us fed, and I can only imagine what housekeeping had to go... More

I love SPG hotels and my stay here last night was the night that made me a Gold with SPG. When I checked in, I mentioned that to Claude, the front desk manager and he went ahead and gave me a free parking pass, upgraded me to a Jr Suite, and gave me directions to dinner! None of that was... More

This hotel is so much more than an ordinary Four Points hotel! The staff is all about customer service and my husband and I enjoyed the well maintained facility that is close to downtown and many excellent restaurants. This year we decided to return and I was amazed when I called to pay for an upgrade to a suite and... More

In April of this year our family used this hotel for our daughters wedding, we had about a dozen rooms between us. Everything was perfect. The staff was very accommodating, even though the Marathon was going on just a block away. Rooms were great, the extra sitting room in the larger suites worked out great for prepping for the wedding.... More

We stayed at this hotel May 22-26 for the Destination Imagination Global competition. Everyone at the hotel was friendly and helpful. (Though everyone we met Knoxville seems to be, so perhaps that's no surprise.) Extra kudos to Tabitha, the waitress on Sunday morning, who worked a solo shift getting breakfast for a crowded restaurant. (Speaking of the hotel restaurant? Try... More

We stayed here for one night prior to the Knoxville Marathon. Check-in was a breeze, and we were upgraded to a junior suite. The room was immaculate, bed was super comfortable. For the marathon, the location was great - a short walk to the start line, and a little bit longer walk back from the finish line. Parking is a... More

This hotel was great in every way but the beds, they were horrible. The location is smack in between the UTK campus and downtown. Easy walk to either. The staff is very friendly and helpful. The lobby, restaurant, and rooms are very nicely furnished and welcoming. Parking is easy since they have an underground parking area. I was very impressed... More

We stayed here for the Rev3 Triathlon. It is a great hotel with a super friendly staff. They were very accommodating to the participants of the triathlon, by offering a complimentary grab & go breakfast for the athletes, and they also offered us a late checkout (1:30). Four Points is within walking distance to World's Fair Park, the University of... More