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Country Inn & Suites Knoxville-West

2.5 of 5
805 N. Campbell Station Rd, Knoxville, TN 37932
Hotel amenities
Country Inn & Suites Knoxville-West
Ranked #15 of 92 hotels in Knoxville
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42 reviews from our community

    Trip type
Traveller rating
    20
    11
    9
    2
    0
Date Rating
Palm City, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 10 May 2013

The check in was fast. The staff were very friendly and kind. The rooms had high ceiling, superb comfortable beds. The rooms were clean and nice. Fast wifi, Great accommodations, The free hot breakfast was amazing.

Was this review helpful? Yes 1
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
13 May 2013

I would like to thank you for staying with us and for taking the time to provide feedback regarding our Country Inn Knoxville. It is so nice to hear that you enjoyed your stay! We look forward in serving you again in the near future. Safe travels, Sam More

Willoughby, OH
Top Contributor
61 reviews 61 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 27 April 2013

This hotel is located just north of a 1 mile long enclave of restaurants and stores, in all price ranges. So many choices! We were pleased to find that even the basic guestroom includes a micro/fridge, good room lighting for reading, and windows that open for ventilation. Although the lobby looks homey, the room décor doesn't fit the "country" name:... More

Was this review helpful? Yes
See 5 more reviews by JanWill for Knoxville
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
2 May 2013

I want to thank you for your detailed review for our hotel. I am happy you enjoyed your stay with us and appreciate your kind words. We always want our guests to feel at home here at the Country Inn & Suites Knoxville. Our goal is to provide the highest level of service possible with a great value and we... More

Ortonville, Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stopped at this hotel on the way down to Florida, and liked it so much we stopped on the way back also. First visit had a double queen room, 2nd visit got the last room available which was a King jacuzzzi room. Matthew, the front desk clerk, was very helpful, as the room was only set up to sleep... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
9 April 2013

I just wanted to say thank you for sharing your positive experience with us and for your multiple stays. Guest feedback is a vital part of our success and I am happy that your stay with us was great. We thank you for choosing our hotel and hope to see you back soon when you travel through Knoxville! Sincerely, Sam More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 April 2013 via mobile

Traveling with children is not an easy task but Country Inn and Suites usually will go above and beyond to cater to families and because of this we map out our trip on their Carlson app locating them along the way! This trip we will have stayed at three- however this one in Knoxville on Campbell Station was not up... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
8 April 2013

Thank you for taking the time to write your review for your hotel. I would like to apologize for your experience and can assure you that we take your comments seriously and will make sure that we do a better job training our new staff. The suite that your family should have been sold was our 1 bedroom suite, that... More

Ljubljana, Slovenia
Top Contributor
76 reviews 76 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 March 2013

Rooms were nice size, clean & comfortable. Breakfast was quite diverse & good quality, with friendly staff ready to assist. Housekeeping staff were also accommodating with simple requests. I wouldn't hesitate to stay there again.

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
5 March 2013

Thank you so much for your kind comments regarding your recent visit with us! It is always our hope that our guests feel right at home staying at our Country Inn & Suites Knoxville West. We hope that when traveling through Knoxville, you choose to stay with us again. Sincerely, Sam More

Nashville, Tennessee
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 February 2013

Crystal checked us in quickly and gave us a choice as to which floor we wanted to have our room on. We stayed on the first floor and the room seemed rather boxy with the 14 foot ceiling. It was clean and decently decorated though. The beds were very comfortable and the 'chicklet pillows' were good. The breakfast was good... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
5 March 2013

Thank you for taking the time to write a review for our hotel. I am happy our room and breakfast met all your needs during your stay. It is always great to hear from our guests, I'll definitely share your feedback with our team members. Sincerely, Sam More

Little Rock, Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 25 February 2013

Very professional service from the lady that booked us the room and both employees that checked us in and out. We loved the location of the hotel, away from the main street. The value of the room was cheaper than the other two high quality hotels that I called.

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
5 March 2013

Thank you for your review and kind words, I'm happy our staff made a difference in your stay. We look forward in seeing you the next time you are in the area! Sincerely, Sam More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 February 2013 via mobile

What a pleasant surprise! Booked at the last minute using travel book coupon. Front desk staff was pleasant and helpful. Room was clean and comfortable. We were surprised to learn the hotel was nine years old, it was so well maintained we thought it was much newer. We would definitely stay here again---clean, reasonable rate, friendly staff ---what more could... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
21 February 2013

We appreciate the nice review! Our staff works very hard and your caring words will help keep us going! We look forward to seeing you again the next time you are in Knoxville!! Sincerely, Sam More

Columbus, Ohio
Senior Contributor
43 reviews 43 reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 February 2013

This hotel is doing everything right! We had a great rate (almost too good) and did not know if it would live up to our expectations. I have to say that we will stay in this area from now on when traveling and hopefully at this particular Country Inn & Suites. The staff is so friendly, particularly Donna, who is... More

Was this review helpful? Yes 1
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
7 February 2013

Thank you for taking the time to let us know how you enjoyed your stay at our hotel while traveling through Knoxville. We love to hear from our guests as it gives us an opportunity to share feedback with our team members. Thanks again for your kind comments! Have a wonderful day and we hope to see you again in... More

Southeast
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 28 December 2012

This is a newer hotel, very conveniently located to the interstate and west Knoxville. Lots of shopping and restaurants nearby. Clean, comfortable, safe, friendly staff, reasonable price. You do have to go through the next-door hotel parking lot or the gas station parking lot to get there, but it is fairly well signed. Breakfast was ok, better than just stale... More

Was this review helpful? Yes
Sam P, Owner at Country Inn & Suites Knoxville-West, responded to this review
2 January 2013

Happy New Year and thank you for your review! I'm happy you found our hotel clean, comfortable and safe...those are three of our top priorities at the Country Inn West Knoxville. When your travels take you back through Knoxville, we hope to see you again! Sincerely, Sam More

 
 
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Additional Information about Country Inn & Suites Knoxville-West

Also Known As:
Country Inn Knoxville
Knoxville Country Inn
Address: 805 N. Campbell Station Rd, Knoxville, TN 37932
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Knoxville
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Award winning Country Inn & Suites located off I-40/75, Exit 373, is inviting with its charming country atmosphere. Curl up with a good book from our lending library beside the fireplace in the lobby or relax in the rocking chair on the front porch. Our hotel has been renovated from top to bottom and features brand new beds and duvets, 37" HD LCD TV's, and a microwave and refrigerator in each guest room. We also offer a heated indoor pool and spa, kids pool, fitness center, business center, guest laundry, free wired and wireless Internet access, free parking, free local calls, free USA Today Paper, a free hot deluxe breakfast buffet featuring sausage, bacon, biscuits and gravy, hot waffles, pastries, fresh fruit, assorted juices and much more. Come experience genuine Country Hospitality and stay at a hotel where you feel like you're at home! Less than a mile from the new Turkey Creek Shopping Complex featuring over 25 restaurants, shopping, 18 theater movie complex, spas, and more. Only 10 minutes from Downtown Knoxville, University of Tennessee, Neyland Stadium, Knoxville Convention Center and Knoxville Zoo. Only 40 minutes from Pigeon Forge, Dollywood, Gatlinburg and Smoky Mountains. ... more   less 
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