Nice stay, easy on/off the highway. Modern decor, friendly and efficient staff. More

We like to stay on higher floors, that is one reason for picking this hotel. We were disappointed when told only the main floor was open. The room had flat screen TV, but no fridge or microwave. The beds were very comfortable, and everything was clean, but the heat did not work as well as we would have liked, and... More

We found this hotel to be very good. I'm confused by some of the earlier reviews. Our room was updated, had an LCD television, microwave and refrigerator. The room and the property were very clean and comfortable. The staff we met were friendly enough and helpful with suggestions. The breakfast area was very nice. The eating area was separated from... More

We left our first floor room to go out to supper on Tuesday, October 11; we came back to a room that had been robbed. Just going across the street to the Cracker Barrel, we were gone less than an hour. Taken was our laptop & computer bag with research folders inside, prescription medicines, and overnight bag. The police were... More

This hotel is located just off the Interstate, and is convenient to Sevierville and Pigeon Forge areas. There are restaurants nearby if you don't want to drive any further - and who doesn't like Cracker Barrel? This hotel is very clean and well appointed. The staff are friendly and knowledgeable. The morning breakfast was very nice, and the dining/kitchen area... More

This hotel was very nice. Staff were pleasant upon check-in and the decor was fun and funky--a little more quirky than you normally see at a Fairfield. The room was clean, cheery and a nice size. The beds are heavenly--they have the foam-topped Marriott bed and it makes for a comfy night's sleep. Our room had a microwave and fridge.... More

We found this hotel to be very clean and comfortable. The rooms were nice but the television needs to be updated to flat screens which seems to be the standard today. Our bed was very comfortable! Unlike some hotels the breakfast area was large and comfortable. All in all a good stay. More

A slightly below average Fairfield Inn. Room smelled musty,noisy air conditioner,small lobby. As a gold member of Marriott I expect a few of my preferences met,down pillows,extra towels room upgrades Won't stop here again. More

I was trying to book the one in Pigeon Forge, but it was booked. Decided on this one, for $10 cheaper. It is approx. 20-25 Min to Pigeon Forge, however, it did take us approx. 45 minutes to get to mid Pigeon Forge, bumper to bumper traffic, yet it was a very enjoyable ride. The hotel itself has a modern/green... More