I really enjoyed my quick stay. Came in on business, checked in and went to the bar. HAd a couple of cocktails and great steak. I eat out a lot and for the money ($28.00) I really enjoyed my meal. The next morning my meeting was at the hotel and I asked for a late check out witch was no... More

I stayed here last night (checked in on 12/16). The lobby was very nice and I thought I was in for a nice stay, especially at the price I paid ($145/night). I am a HHonors Diamond and have spent over 200 nights in Hilton hotels over the last two years. Unfortunately, this place was one of the worst Hilton properties... More

I usually stay at the Residence Inn when I travel to Franklin, but since they were full this trip, I chose Embassy Suites. In general, this is my favorite brand for ttree reasons. Free made to order breakfast. Free nightly Happty Hour, and large comfortable suites with the room away from the door. I was very happy with my stay... More

This is the fourth time I've stayed here. It's convenient to the interstate, as well as other things around Nashville. Rooms and service were typical Embassy Suites. No complaints. Staff was very friendly and made check-in a breeze...about 30 seconds! The only downside were some friends of neighbors in an adjoining room who decided to continuously knock on their friends'... More

I stay here maybe 6 times a year. Never disappointed. Most of the time I need an early checking and they get me in. Only complaint is the LONG omlet line everyday. Maybe there should be 2-3 cooks back there. And the heated pool was freezing. I had to take my son out...it was even too cold for me. More

Embassy location was very convenient to Franklin and was quiet. Convention that evening did take up most of the available parking. You could valet for $10 but come on, really? Rooms were spacious and quiet. Breakfast was fine but I'm not sure it was worth the extra money. For hilton fans, I think the nearby Garden Inn is fresher and... More

The hotel was a nice place to stay. The staff was very attentive to all our needs. The room was very clean and the bed was soft with several pillows to choose from. The Embassy suite rooms are truely a suite with a sitting room on the hall side that typically has a hideabed in the couch. The room was... More

Embassy Suites Cool Springs in Franklin TN was very nice stay. Same reliable stays as with most all Embassy Suites. Good location and a pleasant stay. More

I stay in Embassy Suites around the country not infrequently and I think they've all been good experiences. But when I think of Embassy Suites I typically think of an older style which feels dated. However my experience here was very good. Nothing stands out, but it's really more that everything was simply a positive experience with no issues. Unfortunately... More