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Hyatt Place Nashville/Franklin/Cool Springs Hotel Reviews, Franklin

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Hyatt Place Nashville/Franklin/Cool Springs

3.0 of 5
650 Bakers Bridge Avenue, Franklin, TN 37067 (Formerly AmeriSuites Nashville / Cool Springs)
Hotel amenities
Hyatt Place Nashville/Franklin/Cool Springs
13 traveller photos
Ranked #9 of 20 hotels in Franklin
4.0 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    31
    18
    6
    2
    6
Date Rating
evansville, in
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Great service”
5 of 5 stars Reviewed 6 May 2013

We stayed while in town for a soccer tournament. Staff were very friendly and professional. The lobby had a nice area where we could gather and talk. Location is close to the mall and several options for dining out. Would stay again if in town.

Was this review helpful? Yes
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
8 May 2013

Dear valued guest: Allow us to extend our sincerest thank you for choosing to visit the Hyatt Place Franklin/Cool Springs. It is most important to us that your stay was a comfortable one, and we are happy to see, from your Trip Advisor guest survey, that you were satisfied with your accommodations and service. When being away from home, conveniences... More

Hinsdale, Illinois
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Good stop for a respite”
5 of 5 stars Reviewed 30 April 2013

Booked this at Hotels.com and got a great deal for a suite. The room was spacious and clean. My only request would be disposable cups opposed to the glass. I never feel they are clean. The hotel includes breakfast which is adequate. I chose to have it 2 of the 4 mornings. The menu didn't change on my stay and... More

Was this review helpful? Yes
SMicheels, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
2 May 2013

Dear valued guest: Allow us to extend our sincerest thank you for choosing to visit the Hyatt Place Franklin/Cool Springs. It is most important to us that your stay was a comfortable one, and we are happy to see, from your Trip Advisor guest survey, that you were satisfied with your accommodations and service. Please feel confident that I will... More

Knoxville, Tennessee
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Pleasant Surprise...seriously stay here if you can.”
5 of 5 stars Reviewed 16 April 2013

Came here for a wedding with my wife. I must say, we thoroughly enjoyed this place. It must be a new location, as we got a really good "name your own price" rate on priceline. It was worth what we paid and more! ($65) I would pay more and definitely come back. the location is awesome awesome! Everything you can... More

Was this review helpful? Yes
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
17 April 2013

Dear valued guest: Allow us to extend our sincerest thank you for choosing to visit the Hyatt Place Franklin/Cool Springs. It is most important to us that your stay was a comfortable one, and we are happy to see, from your Trip Advisor guest survey, that you were satisfied with your accommodations and service. It is through guest feedback, only,... More

Atlanta, Georgia
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Good for business travel”
4 of 5 stars Reviewed 9 April 2013

We have never stayed at a Hyatt before and were pleased. My husband liked the addition of toothpaste to the room take aways and having the living room and desk makes longer stays easier. We did miss the happy hours that we have become used to being offered by other hotels at this price point but it did not ruin... More

Was this review helpful? Yes
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
17 April 2013

Dear valued guest: Allow us to extend our sincerest thank you for choosing to visit the Hyatt Place Franklin/Cool Springs. It is most important to us that your stay was a comfortable one, and we are happy to see, from your Trip Advisor guest survey, that you were satisfied with your accommodations and service. We will be sure to mention... More

Milwaukee, Wisconsin
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
“Large & Quiet Room w/Efficient Front Desk Staff”
4 of 5 stars Reviewed 8 April 2013

My family of five stayed in Rooms 219 and 220 (both doubles) on a Saturday night when the Hyatt Place was at full occupancy. The front desk staff was very efficient at both check-in and check-out. Overall, it was a good experience, and I wouldn't hesitate to stay there again while in the Cool Springs area. Pros: Quick and friendly... More

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See 2 more reviews by JonnyQuest1 for Franklin
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
9 April 2013

Dear valued guest Thank you for taking the time out of your schedule to complete the Trip Advisor survey regarding your recent stay at our hotel. I will be sure to share with our front desk staff the positive impact they impressed upon you during your check-in and check-out process. It is refreshing to hear the "good stuff". In addition,... More

Vienna, Virginia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Business as Usual, Fine Hotel”
4 of 5 stars Reviewed 8 April 2013

We stayed for two night at this hotel while on a pleasure trip to Nashville. Very accommodating, nice hotel, no complaints. It's a bit far from the city, but not terribly so. If you take the backroads into town rather than the Interstate, you see some mighty fine estates! Also recommend you go to the town of Franklin--apparently quite a... More

Was this review helpful? Yes
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
9 April 2013

Dear valued guest: Allow us to extend our sincerest thank you for choosing to visit the Hyatt Place Franklin/Cool Springs. It is most important to us that your stay was a comfortable one, and we are happy to see, from your Trip Advisor guest survey, that you were satisfied with your accommodations and service. It is through guest feedback, only,... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Relaxing! Great breakfast!”
5 of 5 stars Reviewed 8 April 2013 via mobile

Stayed one night as a stop on our way home. Huge room. Very clean and comfortable. Loved the giant flat screen that swung from living room area to sleeping area. Very quiet, even though there was the Nashville party crowd. Helpful staff. The complimentary breakfast was great! Eggs, waffles, bacon, cereals, fruit, etc. Way better than an ordinary continental. Plenty... More

Was this review helpful? Yes
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
9 April 2013

Dear valued guest: Allow us to extend our sincerest thank you for choosing to visit the Hyatt Place Franklin/Cool Springs. It is most important to us that your stay was a comfortable one, and we are happy to see, from your Trip Advisor guest survey, that you were satisfied with your accommodations and service. It is through guest feedback, only,... More

Tennessee
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“I like Hyatt”
3 of 5 stars Reviewed 8 April 2013 via mobile

We stayed here overnight for a recent business meeting in the area. Our room was the smallest Hyatt room we have ever had. Don't know if they are all like that in this hotel or not. And I am not a fan of the A/C Heat unit blowing the covers off your bed because it is so close to the... More

Was this review helpful? Yes
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
9 April 2013

Dear valued guest: Thank you for taking the time out of your schedule to complete the Trip Advisor Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as... More

Hamilton, On
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
“Nice Hotel at a Central Location”
5 of 5 stars Reviewed 8 April 2013

Stayed at this hotel numerous times for business and its always been very good and with a welcoming staff. Great breakfast and great rooms! Plus its close to the Cool Springs area for shopping and restaurants.

Was this review helpful? Yes
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
9 April 2013

Dear valued guest: Allow us to extend our sincerest thank you for choosing to visit the Hyatt Place Franklin/Cool Springs. It is most important to us that your stay was a comfortable one, and we are happy to see, from your Trip Advisor guest survey, that you were satisfied with your accommodations and service. We always love to see our... More

Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
“a nice stay”
5 of 5 stars Reviewed 23 March 2013

I stayed here for almost 2 weeks for work. The staff was very good and I enjoy the breakfast. My room was cleaned and the internet worked fine. The bed was nice and I slept pretty good there. The only items that I wish for is if had a laundry on site as I was there for 2 weeks. The... More

Was this review helpful? Yes
See 7 more reviews by JBonn659 for Franklin
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review
3 April 2013

Dear valued guest: Allow us to extend our sincerest thank you for choosing to visit the Hyatt Place Franklin/Cool Springs. It is most important to us that your stay was a comfortable one, and we are happy to see, from your Trip Advisor guest survey, that you were satisfied with your accommodations and service. Please feel confident that we are... More

 
 
Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs
4.0 of 5 stars 63 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Hyatt Place Nashville Franklin
Franklin Hyatt
Address: 650 Bakers Bridge Avenue, Franklin, TN 37067 (Formerly AmeriSuites Nashville / Cool Springs)
Region: United States > Tennessee > Franklin
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Franklin
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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Hyatt Place Nashville/Franklin/Cool Springs
650 Bakers Bridge Avenue
Franklin, TN 37067
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Hyatt Place Nashville/Franklin/Cool Springs
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