This property has become my go to location in the Franklin area. I think the nearby Marriott Courtyard is a bit nicer, however, it is most always booked and around $50 more per night. The folks at Hyatt Place have always been great to me. The location is quiet and the rooms are usually above average in comparison to other... More

I just stayed at this hotel again and had another great stay. The evening staff were great and very helpful. More

I stayed two nights at the Hyatt and was so impressed with the staff, the room size, and the amenities. Rooms have a sectional sofa, desk, wet bar area and then a sleeping area. Great space for a hotel room. Large flat screen TV with good reception. Out door pool is really nice, but wished it was heated. We stayed... More

The rooms are spacious and laid out well, great beds, huge TV, coffee maker, and refrigerator. The first night I was there I notice some hair in the tub, not a deal breaker, I just rinsed it down the drain. Later that night the air conditioner quit cooling and mostly just made a lot of noise. I was somewhat uncomfortable... More

No surprises here, you've seen this all before, if in slightly different mix. I will complement the young fellow who checked us in (Antonio) - he actually seemed to enjoy his job and was very efficient & friendly. This is a newer property so condition is still good, a few corners could be cleaner... Matress was average, not as good... More

There's southern hospitality and then there's true excellence. The staff of this hotel go out of their way to make sure you are happy. The rooms are clean and notches above standard mid-range hotel fare. Comfortable beds, beautiful flat screen tv's, drinks available in the afternoon/evening. We've checked into this hotel late in the evening before and the front desk... More

If not the best hotel I have stayed in it is in the top three. The staff on arrivial were happy to see you. Had all our information ready. Even had places reserved for the buses. Grounds were pristine, well manicured. Interior spotless and fresh. The rooms were designed with the traveler in mind. Nice sitting area, great sectional. Wonderful... More

This hotel had the worst maid service I have ever come across. My family and I stayed here for 10 days and they only cleaned our room when I went to the front desk and complained. I had to ask 3 times just for toilet paper! The rooms stay very moist so your clothes always feel wet, even the bed... More

We stayed here for two nights while I had business in the area. My wife came along on the trip. From the initial check in until our departure they provided excellent service and accommodations. I have stayed in the Nashville area 10 times over the last few years while on business and this is the nicest place, overall I have... More