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All 20 Franklin hotels

Americas Best Value Inn Franklin/Spring Hill

2.0 of 5
4201 Franklin Commons Court, Franklin, TN 37067
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Americas Best Value Inn Franklin/Spring Hill
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Ranked #17 of 20 hotels in Franklin
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22 reviews from our community

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Portage, MI
1 review
1 of 5 stars Reviewed 21 May 2013

We paid $150 for a night's stay in March 2013. Needless to say, I should have slept in my SUV and saved myself not just the money, but the scratchy bug bites we received from the bedding. It was terribly rundown, but I can deal with that at a decent price if the cleanliness is there. The sink was held... More

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Edwardsville
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 30 April 2013

This hotel is really run down. The old wall paper is peeling off the walls. The stairs smell funny and when you go by the second floor they stink of smoke. The stair well is really beat up. The breakfast is very minimal. The room is ok, beds all right. Our reservation from Tingo said the room had a microwave... More

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Saint Augustine, FLorida
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 29 April 2013

Stayed here for 3 nights. I was an artist at the Franklin Main Street Festival...and all and all this was a fine hotel. VERY clean and beds were comfortable. It was in a safe area and lots of places around to grab a bite to eat. The Wi-Fi rarely worked... and the front desk told us it was because too... More

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See 3 more reviews by TravelHappySews for Franklin
Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 8 April 2013

On our way home from spring break in Florida, we decided to stay in Franklin. Calling every hotel in the area, we found out that every hotel was booked for the weekend (some soccer tournament). We stopped at America's Best Value Inn hoping there might be an opening. Sure enough, we got the last room. To my great suprise, it... More

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Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 December 2012

Had a clean room with fresh carpet, thick towels, old style T.V. and a weak mattress & box spring. O.K. for the price, A little sparse on breakfast choices, but adequate. Easy access from major interstate and large choice of eating establishments nearby.

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husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
26 February 2013

Dear relrad, Thank you for sharing a review with us. I am glad that you enjoyed our clean room and thick towels. I am sorry to hear about the mattress. We take each complaint seriously, and will take the appropriate action. We hope that you stay with us again in the future. Regards, Huss-GM Americas Best Value Inn-Franklin, TN More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 June 2012 via mobile

The wallpaper was coming off the wall so it was stapled to it. The small sofa had holes in the cushion. The bedspread had holes in it. The interior stairwell doors slammed very loudly when anyone used it. Our room was near one and it woke us up each time. I will try to stay somewhere else next time.

Was this review helpful? Yes 1
husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
26 February 2013

Dear th186, I appreciate the fact that you took the time to share a review with us. I am deeply concerned about the issues you encountered during you stay in June 2012. We take each complaint seriously. We try our best to address each concern and will make improvements where needed. Regards, Huss-Gm Americas Best Value Inn-Franklin, TN More

A TripAdvisor Member
5 of 5 stars Reviewed 8 June 2012

We had a very plesant stay at this Inn . It was very clean and the staff was very accomodating and friendle. We have stayed in the area before at other motels but this was the best by far. The value, convenience and overall comfort and cleanliness was excellent / We will stay here again and recommend to others.

Review collected in partnership with cheaprooms.com

Was this review helpful? Yes 1
husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
26 February 2013

Dear Cheaprooms traveler, Thank you for sharing your experience with us. We take great pride in exceeding expectations. We hope that you stay with us if you decide to return to the Franklin area in the future. Regards, Huss-GM Americas Best Value Inn-Franklin, TN More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 April 2012 via mobile

I stayed at this hotel for one night, no complaints about the stay. I had a problem which causes me concern. I left a portable game in the room called immediately to ask if it could be sent to my home was told it could be. After 2 weeks & no game called to speak w/management to inquire. Reached the... More

Was this review helpful? Yes 2
husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
26 February 2013

Dear IPROMISEtellthe, Thank you for sharing an opinion with us. I am sorry that we were not able to meet your expectations regarding the lost and found item. In this matter, I understand that you had left an item in the room after checking out. Please keep in mind that we have many guests who also ask for us to... More

Lansing, Michigan
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 14 March 2012

The room was basic. No microwave, fridge, shampoo, lotion and only two bath towels. The price was $82 so I anticipated a few amenities. The loveseat had cushions that were sunken below the frame of the loveseat. The pillows needed replacing - didn't smell very fresh. The breakfast was two types of cold cereal with a sign that said the... More

Was this review helpful? Yes 3
husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
26 February 2013

Dear rebelyn, Thank you for sharing a traveler review with us. I am sorry to hear that you were not pleased with your stay. Please keep in mind that we do have a 24-hour front desk available to address any concerns. We will take corrective measures to ensure that our future guests have a more memorable experience. Regards, Huss-GM Americas... More

Grayslake, Illinois
Top Contributor
70 reviews 70 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
109 helpful votes 109 helpful votes
2 of 5 stars Reviewed 19 February 2012

The room was decent, nothing better or worse than your typical motel/hotel. The internet worked ok - there were times it didn't work, but for the most part, it did work. Beds were of average comfort, linens has some light staining, but nothing too terrible. Service issues - we arrived at 2am, and there was no do not disturb sign... More

Was this review helpful? Yes 2
americasbestfranklin, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review
14 March 2012

Dear MarkChw, Thank you for taking the time to share a review about our motel. I am sorry to hear that you had a negative experience with us. Please know that all complaints are taken seriously and will be further investigated. Please contact me directly at your earliest convenience so that we can discuss the matter further. Thank you again... More

 
 
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Additional Information about Americas Best Value Inn Franklin/Spring Hill

Address: 4201 Franklin Commons Court, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 20 hotels in Franklin
Price Range:
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Franklin/Spring Hill, conveniently located seventeen miles south of Nashville and two miles from downtown Franklin. Local universities include Columbia State Community College and Lipscomb University. Golf all day surrounded by rolling hills, tour a countryside of rich farmlands and lazy rivers, or visit Civil War sites like the Lotz House Museum and Battle of Franklin - Civil War Museum. Browse a wide variety of specialty shops at CoolSprings Galleria. Enjoy a delicious meal at one of the nearby restaurants including Cracker Barrel Old Country Store, Sonic Drive-In, and Steak 'n Shake. Our Franklin/Springhill, TN hotel features a number of amenities to ensure a comfortable stay, including free continental breakfast with coffee served daily, a meeting facility, and a seasonal outdoor pool. Stay connected with free wireless high-speed Internet access available in our common areas and guest rooms. Rest in the privacy of your own guest room with amenities including a cable TV with HBO, hairdryer, clock radio, desk with lamp, iron, ironing board, grab bars in the bathroom, free local calls, and wake-up service. A microwave, mini-fridge, and DVD player are available upon request. At Americas Best Value Inn Franklin/Spring Hill, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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