The only downfall, to this unique place, was the musty smell in the lobby. Lobby decor was wonderful, a converted train station with older stylish items. Room was neat and clean. Pools, although we didn't get a chance to use them, appeared to be very clean. Some of the old train tracks and cars are still on site. Excellent courtyard... More

Everything about this hotel was great. The room was spacious and very clean, plus kept that way. My compliments to the entire staff. We ate in the main restaurant plus we did the Diner in the Diner. We were dress in Victorian clothes for the Diner car. The service and the food were excellent. Best steak I have had in... More

My husband and I stayed the weekend at the Chattanooga Choo Choo Hotel and had a great time. We stayed in Hotel #3 where all the rooms had patios overlooking an outside pool which had a peaceful waterfall. Rooms were nice, clean and quite. The food is fabulous, especially the lobster bisque in Dinner on the Diner restaurant. The electric... More

Overall I was satified with my recent stay at your property. The only negative was the fact that there was not a small fridge and or microwave in the room. Either of these would have been nice to have in order to warm up items or keep beverages in the room without having to go to the vending machine each... More

The staff for this hotel were really great, and get full marks for customer service. The lobby is so amazing - I wish I could have taken a train from here in its heyday. Unfortunately, the basic hotel rooms are just that...clean, but very basic, and definitely in need of refurbishing. I had to unplug the alarm clock, as it... More

This is our 5th year hosting a convention at the Choo-Choo and again it was a near perfect event. Annie Stills in sales make this a painless and simple process and the rest of the staff, (too many to mention) from check-in to room set-up to special requests that were handled fast and with no fuss, are simply the best.... More

We stayed at this hotel for two nights as part of an organised party. Our early arrival in advance of the party meant that the rooms were not ready which was not a problem as our bags were held whilst we went and explored the local sights. The hotel (which is based in the old railway station) has two types... More

Our Family really enjoyed our Train Car stay at the hotel. We purchased 2 packages; Christmas & Ruby Falls packages. We had such a great time everyone was really helpful and friendly. Hotel rooms and grounds were clean. Convenient hotel dining and the food was great! More

My family chose the Chattanooga Choo Choo because we wanted to find a good value in a full-service hotel without the cookie cutter approach of the chains. Upon arrival, we were so impressed by the beautiful, spacious lobby. We greeted with warmth and efficiency at the front desk, and when we checked into our rooms we were pleased with the... More