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Hilton Garden Inn Chattanooga Downtown

3.0 of 5
311 Chestnut St, Chattanooga, TN 37402
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Hilton Garden Inn Chattanooga Downtown
Ranked #13 of 94 hotels in Chattanooga
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196 reviews from our community

    Trip type
Traveller rating
    107
    53
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Date Rating
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

Location downtown was convenient to many restaurants & attractions ( IMAX & Aquarium, within walking distance, close to the river and near to a bridge to walk over and cross the river, next door to the Childrens' Museum, you can purchase full breakfast to order, nice facilities, nice sized room, king size pillow top bed, nice indoor pool and spa.... More

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Review collected in partnership with Hilton Garden Inn

Stamford, United Kingdom
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 9 May 2013

We are currently on a road trip in the Deep South of the U.S and staying at Hilton's across the region. This Hilton was along the same lines as the others. Staff very hospitable and the room, and facilities within it and across the hotel, very good. The only slight let down was the breakfast. The orange juice seemed powdered... More

Was this review helpful? Yes 1
HGI-ManagerChatt, Director of Food and Beverage at Hilton Garden Inn Chattanooga Downtown, responded to this review
16 May 2013

Hi, this LaDonald Bryant, the Director if food and beverage. I would first like to thank you for the review of our property. We are so glad to see you enjoyed your stay with us. I am sharing your survey with all members of our staff. Surveys like yours always bring smiles to our employee's faces! We would love to... More

chattanooga, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

This was by far the best hotel experience I have had during ten years of business trips to Chattanooga. The accomodations and service were superior to the local competition with which I am very familiar. The management was welcoming and provided valuable asisstance when asked. The quaility and cleanliness of my accomodations were definitely worth the cost, as was the... More

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Review collected in partnership with Hilton Garden Inn

A TripAdvisor Member
4 of 5 stars Reviewed 6 May 2013

Hilton Garden Inn is a great place to stay-amenities and location. The entire staff really enjoys their job and they make it an enjoyable stay! The rooms are decorated nicely. They offer dining discounts at local restaurants too.

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Review collected in partnership with Hilton Garden Inn

Chattanooga, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013

This was just a get a way from the house weekend and visit dowtown Chattanooga. The HGI was just what the Doctor ordered. Clean in every area and the staff and management were great. The service was outstanding. thanks for a great weekend

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Review collected in partnership with Hilton Garden Inn

Atlanta, GA
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 26 April 2013

We stayed here for one Saturday night and it was great. We couldn't check in at first but it was because we got a balcony room and it was worth the short wait. So we got our parking pass and left our car in the same lot as the children's museum. Like other reviews, the spots are small and we... More

Was this review helpful? Yes 2
Georgetown, United States
1 review
4 of 5 stars Reviewed 26 April 2013

room was very clean but had a musty smell. We were only there for 2 nights so it wasn't a big deal for us. Breakfast was good it ran about 10.00 for the breakfast buffet. coffee in the room was a plus. Great location you can walk almost any where you want to go.

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Review collected in partnership with Hilton Garden Inn

Memphis, United States
1 review
5 of 5 stars Reviewed 25 April 2013

Nice hotel. Their handling of our school trip's paperwork was excellent. The downtown location was great, just down from the Aquarium. Staff was friendly and professional. Wouldn't have minded some included breakfast though.

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Review collected in partnership with Hilton Garden Inn

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

After a small glitch at check in, the front desk staff more than made up for the issue. In addition they were very helpful in recommending restaurants in the local area that were terrific and giving us discount coupons. Although we didnt have an time to explore much, the hotel location is ideal; next to the children's museum and many... More

Was this review helpful? Yes 1

Review collected in partnership with Hilton Garden Inn

HGI-ManagerChatt, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review
10 April 2013

Thank you for your review. We appreciate your response very much! We love to hear great responses like yours! We strive to make every guest experience as close to perfect as possible and I am glad we were able to do that for you! We hope to see you on your next visit to Chattanooga! Thank you again! More

Kingsport, Tennessee
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 April 2013

Pros: very clean, very good service and staff, great breakfast, excellent location. Cons: indoor pool very small and way too chlorinated. My eyes were burning from sitting at side of pool, and my two year old had a skin reaction to the water and could not stay in. Parking spots are very narrow and I had to wait until multiple... More

Was this review helpful? Yes 2
See 4 more reviews by SteveO95 for Chattanooga
HGI-ManagerChatt, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review
10 April 2013

Thank you for your review of our property. We are so glad to see you enjoyed your stay with us. I am sharing your survey with all members of our staff. Surveys like yours always bring smiles to our employee's faces! We would love to see you back with us soon! Please be sure to say hello when you are... More

 
 
 
 
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Additional Information about Hilton Garden Inn Chattanooga Downtown

Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Hilton Garden Inn Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Chattanooga Hilton
Address: 311 Chestnut St, Chattanooga, TN 37402
Phone Number:
Region: United States > Tennessee > Chattanooga
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Onsen Hotels in Chattanooga
#7 Business Hotels in Chattanooga
#8 Family Hotels in Chattanooga
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command® Nintendo® video and games, and complimentary HBO®. Hotel guests can also enjoy a complimentary USA Today® each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, complimentary membership to Sports Barn - our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn® printing. ... more   less 
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Hilton Garden Inn Chattanooga Downtown
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