Have enjoyed Hampton Inns in a few cities, but was so disappointed in the quality of mattresses at this particular one: pillows and beds just too soft for comfort. OTHERWISE, the pool was a great hit with the kids, and the service was friendly. A poor night's sleep blurs it all some for the paying adults. The kids were too... More

I had the pleasure to stay at the newly updated Hampton Inn in Rapid City. I was greeted by a young gentleman, Chris. He checked me in with complete professionalism. He was very informative on restaurants and things to see around Rapid City on my visit. On several occassions, when I saw him, he was asking if my accommodations were... More

To begin with the pool is indoors so you are protected from direct sunlight, blazing heat etc. The main attraction is the 100 foot slide. It twists and turns on its way to the pool. Our kids played on the slide for hours. We went to see Mt. Rushmore and the slide turned out to be our main attraction. We... More

I spent a quick night here before leaving on a very early flight. There was not much time to experience the hotel. Some things I noted that guests may find helpful. - Look closely for the signs, the hotel can be a little difficult to find. - The night and morning staff were very helpful and courteous. - The rooms... More

Staff friendly and fixed big leak under bathroom sink that was previously fixed by hotel by draining into an ice bucket. Room very noisy with truck traffic from I-90 (single pane windows) thin walls and the breakfast food was very poor. Fruit was desiccated, bacon in a tray of pooled grease, eggs runny cubes of slop. Only provide one free... More

Night staff wouldn't so much as raise their eyes to look at customers when we checked in. This hotel's pool has a nice little waterslide, but there were a bunch of teens swinging (you can't make this stuff up) from the HVAC system, climbing up and jumping off the slide from 10-15 ft up. Even though the night staff could... More

When we arrived at the hotel after driving over 14 hours we just wanted to relax. My husband pulled back the blankets and laid on the bed and a bug ran out. Upon further investigating I found another live bug, a bug shell and several black "things" under the matress. We were assigned another room after taking the bugs down... More

Staff members were not friendly or personable. Tried to charge us an extra $10 a night for a bed roll even though we booked a room for 2 adults and 3 kids—we ended up buying a sleeping bag for $30 at a local store. Pool was cold and there were no towels. Breakfast was poor—orange juice was watered down and... More

Convenient location. While it is mostly cardio equipment, there was also a universal machine in the 24-hr Fitness Center. I did not use the pool nor water slide but they looked nice. I would have liked hard boiled eggs (typical Hampton fare) on the breakfast menu. Staff was always friendly. Not a 5 merely because there were many lower priced... More