Every year a group of adult age women (35 - 40 year olds) travel for a few nights without spouses or children. We look forward to the trip every year. This year we got a great rate at Westgate so we decided to book. Upon arriving one of the elevators were broken so the entire hotel only had one elevator.... More

Wow..we have been owners at westgate mb since 2005. Even upgraded last year. We come back every year but after this year not so sure. Beyond disappointed. They have done NOTHING in a year except some new pool furniture. Parking is worse then ever. The elevator situation in the tower is the worst. You wait forever for them (only 2)... More

We had an amazing stay at Westgate Resort. Our 2br 2 ba suite was very spacious and Clean! we have a full kitchen and washer and dryer the jazucci tub in the master suite is amazing. I loved how you can just walk right into all of the pools. My 20 month old daughter had an amazing time also.

This is a very nice resort with good pools and activities. Located right beside Family Kingdom and Splashes Water Park, so there is plenty to do with kids that's close. They are still doing construction on the property, but it did not hinder our time at the resort. Would recommend!

I can only speak from the viewpoint of an owner. We have been owners for 5 yrs. & come the same time every year. The staff is very helpful & pleasant. A few things need to be better, like the exercise equipment which is old & poorly maintained & the cookware which is not non-stick. Who cooks with pans that... More

Summary: Friendly staff. Corporate is a major headache if things go wrong and no such thing as "the customer is always right" they will fight for their money!, location- decent, beach-nice, rooms in condo side- very nice! Also, booking tips at end GOOD: (and no im not a disgruntle employee or anything) The Villas are very nice oceanview is perfect... More

Tj and J-Ann were amazing .. Need a day off and a raise most friendliest people I've ever met at a hotel I will be back ! I would recommend any one stay.. Could use some improvement but that's any hotel .. Had an amazing time and very peaceful! House keeping was amazing also!

So far after staying here I have been extremely disappointed. We had no ocean view, the front desk service was absolutely awful, one of your workers needs to be fired immediately (she took 20 minutes to check us in and our cards didn't work). Your internet access is inconsistent, your ping pong tables are way to low to even play... More

I would highly NOT recommend this resort unless you are looking to buy a time share. I was not aware that this is not a hotel. The view from our room was very nice - that is about all I can say about this place. If you are coming from a far, you better buy some beach chairs and an... More