We checked in a day earlier than planned, still are here..We always stay at the Compass Cove but this place was a tad bit cheaper..our mistake..room looked nice but we booked a 1 bedroom with a king bed, got 2 doubles..floors were not very clean, dust over all the funiture, no tv listing in the rooms..Hubby went to the front... More

i enjoyed my weekend stay but have complaints, :( First like in most the reviews i have read the house keeping wasn't good at all, they came ONCE emptied the trash and left, didn't make the beds, didn't bring towels didn't clean the any part of the room. Second, i believe i was in the only room without a balcony,... More

Even though paperwork said check in was at 4pm, our room was ready at 1:30 and the front desk gladly checked us in. The room was much larger than we anticipated and very clean. Every staff member we met was friendly and helpful. The location was perfect - right on the beach and close to everything! We loved it and... More

I stayed 5/6/13-5/10/13. Check in was not very clear to me but I managed to find the right bulding and room after a long luggage ride between buildings. The rooms and pools were very clean and well maintained the staff and HOUSE KEEPING VERY NICE. Shelly made a special effort to bring my breakfast coupons to my room that went... More

Shelley was very helpful at check in! Every problem was addressed and corrected immediately! Our condo was clean and comfortable! Service responded promptly! Our stay was very enjoyable! Right on the beach front!

We came in a day earlier than expected, we had reservations for the next evening. We were able to book the additional day and have same room. It meant Atantica having to do some moving around, but they did so with a smile. We were very surprised at the room accomodations, they were awesome! We loved SC and NC and... More

Without notice they changed check in from 3 to 4, we were placed in wrong room type, was not placed in correct room until third day of seven day stay, first night in room found no blankets or pillow cases, tried calling front desk 5 times over 2 hours with no answer, went down to front desk that by the... More

After driving 15 hours ,we got to the resort and checked in. The non smoking room smelled like someone smoked a carton of cigarettes.Upon calling the front desk the phone just rang and no one answered.They must have been on their dinner break.I had to go to the front desk on the way to dinner and tell them.The person at... More

The smell, that is all I can say. Our room smelled so bad!. First the positive, the location is great, and the outdoor amenities were great. The room had an excellent layout, a 2 bedroom suite with a king in 1 room and a queen in the other, both with bathrooms. Now the bad, I was the last of 5... More