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Holiday Inn Express Hotel & Suites

2.5 of 5
131 Innkeeper Dr, Lexington, SC 29072
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Holiday Inn Express Hotel & Suites
Ranked #5 of 7 hotels in Lexington
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54 reviews from our community

    Trip type
Traveller rating
    23
    11
    8
    5
    7
Date Rating
Columbia, SC
Senior Contributor
29 reviews 29 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 18 April 2013

My husband and I were renovating our house, floors were drying, no access to bathrooms. So, we had to find a place to stay for two nights until at least bathroom access in our home is once again made available. We picked wrong! We stood in line for a very long time for a room, because Wayne could not seem... More

Was this review helpful? Yes 1
See 3 more reviews by mersmom8 for Lexington
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review
6 May 2013

Dear mersmom8, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us and regret our hotel did not live... More

Mullica Hill, NJ
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 April 2013

Read a few negative reviews from January 2012 so I was a little apprehensive. But I was pleasantly surprised. The room 319 was clean and comfortable. The wallpaper in bathroom was peeling next to shower in one spot, probably due to shower heat/moisture. Untreated wood held up counter in bathroom. Bathroom was clean and that is important to me. Air... More

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Dublin, Oh
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 24 March 2013

This is a mediocre hotel. Everything about it is average. The price (that's a good thing, folks!), the location (chains and shops nearby but pretty far from Columbia, SC) and the rooms (they get the job done but nothing amazing to see here). If you're expecting a five star hotel, this is not the place. If you're looking for something... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review
8 April 2013

Dear Trusha107, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

Colorado Springs, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 March 2013

This Holiday Inn Express for the most part typifies what I expect from this chain -- comfortable bed with nice bedding, clean and modern room, great coffee, and those delectable cinnamon buns. :) My room was clean, the staff was friendly (especially the breakfast attendant -- she was all smiles and upbeat both mornings of my stay, and boy, did... More

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Charlotte, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 22 March 2013

Great Staff! Great Stay! Great Room! Great Hotel! I was very pleased with my experience at this hotel. Everyone on staff was extremely helpful and polite. The manager was very polite and helpful and went out of his way to ensure our weekend was amazing. The TVs are a huge plus and the beds are very comfortable. The room was... More

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Anderson SC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 1 March 2013

The night before our stay, I called to confirm our room reservation and I asked about a late check out. The young lady that answered my call was kind and let me know about their Priority Rewards membership which with a membership allows you to check out at 2 pm. Upon arrival at the hotel, the staff was nice and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review
15 March 2013

Dear mmsfoster, Thank you for taking the time to share your feedback regarding your stay with us. I am pleased to know that you find our staff nice and friendly. Our staff members are truly the heart of the hotel and we are glad it's being appreciated by our guests. Please accept my sincere apology for the shortcomings you experienced... More

Greenville, S.C.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 February 2013

I went on-line to bid what I would pay for a 15 night stay and this was the only hotel with the website I was using that accepted my bid. I paid less than half the advertised price. The hotel is old which explains some of the comments about smell, stained carpet, etc. If you're paying full price you can... More

Was this review helpful? Yes 1
Simpsonville, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 January 2013

Very nice lobby, reminded me of a small ski lodge. Really nice rooms and very clean! The staff was very helpful in what ever I needed. I would definitely suggest this location to all my family and friends. Will be back very soon.

Was this review helpful? Yes 1
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 October 2012

Stayed here for 2 days, staff was welcoming, very clean rooms and convenient location. Walmart across the street from hotel made big difference. night i checked in, I was wondering around in walmart since it was right across and picked up few candies and small snacks for my presentation next day. I think my clients were happy since i had... More

Was this review helpful? Yes 1
Monroe, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 October 2012

I travel a lot for work, but was here for leisure and was very pleased with my stay here. The staff was nice and friendly, the rooms were clean (which is very important to me), and it was an overall good experience. I used this site to book my stay and appreciated everyones reviews. I would recommend this hotel if... More

Was this review helpful? Yes 2
 
 
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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Lexington
Lexington Holiday Inn
Holiday Inn Lexington
Address: 131 Innkeeper Dr, Lexington, SC 29072
Phone Number:
Region: United States > South Carolina > Lexington
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 hotels in Lexington
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Hotel & Suites, Lexington South Carolina. Our beautiful property is located in Lexington, which is located within 15 miles of downtown Columbia, SC.Holiday Inn Express Hotel & Suites is centrally located in the town of Lexington, and offers lodging accommodations for corporate, leisure and groups. Our three story hotel offers a selection of king, two queen beds or wheelchair accessible rooms and/or suites to meet everyone's needs. Each of our tastefully decorated rooms and suites are equipped with in-room coffee makers, irons & ironing boards, hair dryers, refrigerators & microwaves, and 32' LCD TV In standard rooms and 37' LCD TV in suites with cable, CNN, ESPN, HBO and 48 cable channels and more. Holiday Inn Express Hotel & Suites offers a boardroom (accommodating up to 12 persons), as well as a large meeting room accommodating up to 100 persons. Catering and audio visual are provided upon request.Whether your visiting Columbia for business or pleasure, take time to enjoy our seasonal outdoor pool and fitness facility. Join us for our excellent Express Start breakfast buffet served daily from 6:30 a.m. until 9:30 a.m. Holiday Inn Express Hotel & Suites is conveniently located to all types of recreational venues to include beautiful Lake Murray, several theatres for the performing arts and Lexington County's award winning historical museums. We sincerely hope you'll enjoy your stay. ... more   less 
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Holiday Inn Express Hotel & Suites
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