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Embassy Suites Charleston - Historic Charleston

3.5 of 5
337 Meeting Street, Charleston, SC 29403
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Embassy Suites Charleston - Historic Charleston
Ranked #28 of 54 hotels in Charleston
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405 reviews from our community

Traveller rating
    156
    139
    59
    31
    20
See reviews for
Families
131
 
Couples
109
 
Solo
13
 
Business
63
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Gastonia, North Carolina
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

My daughter and I make an annual trip to Charleston SC and this is our favorite place to stay. Beautiful hotel in a great location. Love the park adjacent to the property. King St is directly behind the hotel. The rooms are immaculate, the breakfast is delicious (even the grits are great). The manager's reception is a nice chill time... More

Was this review helpful? Yes 1
See 7 more reviews by drazilnc for Charleston
Gastonia, United States
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

Favorite hotel I've ever stayed in. Location, comfort, beauty, amenities, staff, breakfast, reception... We arrived early, front desk offered to take our luggage until room was ready (this included a bicycle). Location is great. Rooms are quiet.

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Review collected in partnership with Embassy Suites Hotels

Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

Hotel common areas are very nice. The complimentary breakfast is excellent . Service is very good but the rooms are way below par. In our room the king bed was placed about 14 inches from a solid brick wall - not even enough room for a bedside table. The mattress and pillows were terrible - back still aches. Windows were... More

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See 2 more reviews by CincyPhantom77 for Charleston
ESsalescoordinator, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review
17 May 2013

Your feedback about how we can improve is so important. We appreciate that you shared your experience and are looking into your concerns regarding our mattresses. I apologize for any discomfort you experienced. If there is anything else we can do for you in the future, certainly let us know. We're dedicated to comfort. Kind regards, Nora Sturgeon nora.sturgeon@hilton.com More

Portland, ME, United States
1 review
4 of 5 stars Reviewed 12 May 2013

Wonderful property, great location, excellent staff, breakfast, and nightly reception. Do NOT book a room unless you can be guaranteed one with a window - it's a historic property, and some rooms don't have any natural light. Caused us to both wake up every couple of hours throughout the night, unable to tell if it was night or day. Very... More

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Review collected in partnership with Embassy Suites Hotels

Houston, Texas
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 10 May 2013

We stayed at Embassy Suites based on location, Hilton Honor rewards, and the fact that it offered the breakfast and happy hour. The location is good but if you want to be closer to all of the historic Charleston sites, another choice may be better. The walk didn't bother us most of the time but after a full day of... More

Was this review helpful? Yes 1
See 4 more reviews by Sandra I for Charleston
ESsalescoordinator, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review
13 May 2013

Thank you for your feedback. We regret we were not able to provide you with the consistent quality breakfast items you expected. Our cooked-to-order breakfast is comprised of a variety of selections but we are constantly looking for ways to improve the guest experience, and as a brand, are looking at additional items we could include. We appreciate your suggestions... More

Tulsa
Senior Contributor
28 reviews 28 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 7 May 2013

My wife and I visited Charleston for the first time in April, 2013. I have been a Hilton Diamond and Gold travelor for many years, but had never visited Charleston. This hotel is unique as it was an actual Citadol or fortress back at the turn of the 19th Century. Our room had very high narrow windows which were the... More

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See 8 more reviews by Chiefs1970 for Charleston
Charleston, United States
1 review
4 of 5 stars Reviewed 6 May 2013

Good location, Saturday morning farmers market right next door which was very fun. very convienent to use the trolley service. Nice staff and they were helpful. Food on the breakfast buffet was not all that good but the made to order omelets were excellent

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Review collected in partnership with Embassy Suites Hotels

A TripAdvisor Member
5 of 5 stars Reviewed 5 May 2013

Embassy Suites, Hilton in Charleston South Carolina is one of the best hotels I have ever stayed in. In history it was the Citadel and they formed the Hotel keeping the history alive. The beauty of the lobby and the rooms to the staff, who are superior, make this hotel a most enjoyable experience. It is an easy walk to... More

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Review collected in partnership with Embassy Suites Hotels

Boston, Massachusetts
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 May 2013

The hotel is centrally located for all historic sites and tours. Walking distance to shopping, restaurants, and free shuttles. Hotel was originally The Citadel. Rooms all open onto a balcony overlooking the central lounge. Free breakfast every morning and two hour manager's reception every evening. Staff was friendly and helpful, accommodating us when out return home was delayed. Although they... More

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See 2 more reviews by Sylvia60745 for Charleston
europe
Top Contributor
53 reviews 53 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 May 2013

This hotel tries to be impressive based on its location (close to park, main streets and college) but it was a bit disappointing overall. I expected something much more comfortable, relaxing and luxurious for the very high cost of the room for one night. Good points were valet parking (although it came with a 20 dollar fee), pleasant welcome at... More

Was this review helpful? Yes 1
ESsalescoordinator, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review
6 May 2013

We're just as disappointed as you are with the missteps in services-including the broken room key reader and rust stains in the shower. We're addressing your comments with our staff so we can be at the value and quality you expect and deserve. Please come see us again. Thanks, Nora Sturgeon Nora.Sturgeon@hilton.com More

 
 
 
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Additional Information about Embassy Suites Charleston - Historic Charleston

Also Known As:
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Historic Charleston Hotel
Embassy Suites Charleston
Charleston Embassy Suites
Address: 337 Meeting Street, Charleston, SC 29403
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotels in Charleston
#24 Business Hotels in Charleston
Price Range: €€€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A historic landmark, within the walls of the original Citadel, the Embassy Suites Historic Charleston is a grand restoration and is well located, adjacent to Marion Square, and walking distance to many major Charleston attractions including the College of Charleston, MUSC, fabulous restaurants and King Street shopping. Enjoy our complimentary cooked-to-order breakfast and nightly Manager's reception. We look forward to welcoming you to the Holy City with warm, Southern hospitality. ... more   less 
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