Nice hotel with great location. As a diamond member we we were upgraded to a larger room. Room had a great view of market and horse carriages. Curtains in room had a dusty smell.
Bathroom was small.
Hotel staff overall was helpful but we did experience a few staff members that did not provide Hilton quality service.
Breakfast foods not...
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Thank you for your review of the DoubleTree by Hilton Hotel & Suites Charleston - Historic District. We appreciate the candid feedback which allows us to constantly improve. We will most certainly take your feedback and work to improve any imperfections listed. We hope you will return to the Charleston area and DoubleTree by Hilton.
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My husband I stayed at the Double Tree hotel in the historic district of the Charleston and within steps of the Market. We were greeted by everyone including the manager who was very friendly and asked where we were from and gave us a recommendation of a local seafood restaurant to eat at since we had not yet eaten dinner....
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Thank you very much for your review of our hotel. I am happy to see you had a very nice time on your visit to Charleston, and approved of the restaurant recommendations. The location can't be beat, in the heart of the Historic District! We hope you will return to the Charleston area and our hotel soon.
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Spent a weekend here with old friends. Hotel was nice and well kept. Extremely close to dinning shopping etc. Head over to Dixie supply company for breakfast.
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Thank you for your review of the DoubleTree by Hilton Hotel & Suites Charleston - Historic District. I am glad we were the host for the girls weekend and you enjoyed your stay at our hotel and had fun gallavanting around the Charleston area. We hope to see you again in the near future.
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Upon checking in, which was prompt, but courteous, we arrived to our room. How this hotel can still have a Hilton Flag is beyond me. Firstly, as a Hilton Honors member, I felt as if my reservation for a King would be honored. We arrived to the room which was 2 stories,with a small living space down and bedroom up....
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Dear Michael,
Please accept our sincere apology for the way your reservation was handled. We try very hard to make sure that this type of experience is never had at our property. I completely understand your frustration and would like to offer my contact information for us to discuss the problems you had further. Please feel free to contact me...
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The only thing this resort has going for it is the location. I stayed at this resort on December 7, 2011and was not pleased with my accomodations. The carpets were stained and littered with debris, the rooms are outdated, the bathroom is extra small...not worth the money. I am a Diamond member and when I complained to the front desk...
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Thank you for your review of our hotel. We do apologize for any inconvenience you had here at the hotel. Please feel free to contact me at (843) 577-2644 to discuss further. Our goal is to make sure each guest is happy and satisfied staying with us.
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We stayed with our 2 children for 3 nights. It is located directly across the street from the market and within walking distance of restaurants, shops and attractions.
I had made 2 calls directly to the hotel to prior to reserving our room b/c we were traveling with 2 young children and were looking for a room with a seperate...
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Thank you for the review of DoubleTree by Hilton Hotel & Suites Charleston - Historic District. I apologize for room type mix-up, but I'm glad they were able to correct the problem in quick and professional manner. The downtown location of the property is one of our many attributes; however, it can be one of our debacles due to no...
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We stayed here for a birthday/anniversary vacation in October for 4 days. We were using HHonors points for our trip and my husband is a Diamond member. Didn't see any perks to being one. Our room, though was a top floor room, had a view of the A/C units on the roof below. The bathroom was tiny and unfortunately we...
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Thank you for your review of the DoubleTree by Hilton Hotel & Suites Charleston - Historic District. I apologize for the water leak on the last day of your stay. I hope our staff took care of you. I hate that you had a bad experience with McCrady's, but Cru Cafe and Amen Street are two very good restaurants. We...
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We stayed with our 3 kids in a one bedroom suite. Pretty comfortable considering. Price was nice. Could be loud with street noise but we brought our own fan for white noise.
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Thank you for your review of our hotel. I am glad you had a nice stay, and hope to see you on a return visit to the Charleston area.
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Great stay, beautiful and fantastic location near everything.
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Thank you for your review of the DoubleTree by Hilton Hotel & Suites Charleston - Historic District. We are glad you had a great stay and were able to enjoy the fabulous location in the Heart of Charleston Historic District.
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Valet parking slow to retrieve car on 2 occasions. Front desk didn't tell us about free wifi or give us the password. Housekeeping shorted us bathmat twice. But hotel was clean and location was great. This was not out first stay here and won't be our last
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Thank you for taking the time to write the review for the DoubleTree by Hilton Hotel & Suites Charleston - Historic District. Please know your issues will be addressed with the Front Desk, Valet and Housekeeping Departments. We appreciate the feedback and the chance to continue the excellent service we strive to provide. We look forward to your return visit...
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788 Reviews
727 Reviews
