From beginning to end the service at this hotel was excellent. We went there for a hockey tournament and our sales manager Amy Rogers was very informative and helpful. She made sure the boys had a room set up for them to play in and arranged a pizza party for us. It was all great! The breakfast was good too....
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Dear Eileen,
We absolutely enjoyed having you this past weekend at our hotel. We spent a lot of time preparing for your groups arrival to ensure you had a great experience with us! We can't thank you enough for your business and look forward to seeing you soon in the future! Please feel free to contact me anytime if there...
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The Sheraton chain is starting to become more consistent at providing an adequately mediocre experience than a good one. My room was tired and my tv remote did not work. When I woke up to shower, I realised that my tub was filled with hair that was not mine. I called housekeeping and asked them to clean my room since...
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Thank you for your review! I am very dissapointed with the level of service we provided you and rest assure I will be addressing it with the housekeeping staff. We strive to provide clean rooms and great guest service at our hotel and I cannot apologize enough that you were not 100% satisfied. If you do plan to return, please...
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I have stayed here many times and do not have a bad thing to say the service was great. The hotel staff very friendly. I've stayed at other hotels. And do not way up to to this one. For the same price y stay else where when u can stay at a place that makes u feel welcome
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Dear Lisa,
Thank you so much for your loyal business and great review about the Hotel and Staff! I will be sure to share your kind words with all of our staff. Please reach out to me in the future if there is anything I can do for you. Thank you again and we look forward to seeing you soon...
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Cons
- No in room Wifi
- Few Outlets
- Dirty Desks
- Lots of hallway noise
- Cramped bathroom
- Hot water took a while
Pros
- Excellent Location
- Great Staff
- Park'N'Fly
- Quick shuttle service
- 24 hr club lounge access, staffed from 6-9PM
I had a quick stay at the Sheraton at the Providence Airport,...
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Dear Brad,
Thank you so much for your valuable feedback. If it wasn't for guest's like you telling us how we are doing we could never improve our every day operation. Rest assure we will be looking into your concerns with every intention of getting it right. Should you decide to stay with us in the future please contact me....
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The Sheraton Providence Airport Hotel is my "home away from home." My business takes me to Rhode Island & I have been staying at the property on a weekly basis for over a year and have yet to have a complaint. The personnel are the best and always exceed my expectations. The facilities are maintained very well and any needs...
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Dear Charles,
Thank you so much for your business! Your feedback is so valuable to us and rest assure I will be sharing your great comments with the entire Sheraton Providence Team. Please let me know if there is ever anything I can do for you to make your stay more enjoyable.
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The staff does a great job of providing service - the front desk, food & beverage, house cleaning, and the sales staff. Since I stay at the hotel on a weekly basis, they provide all the amenities possible to make my stay comfortable. The staff goes above and beyond to make sure any concerns are dealt with very quickly.
I...
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Dear Keith,
Thank you so much for being a loyal customer! Your great comments are so valuable to us and I will be sure to share your comments with the team. Please contact me directly if there is ever anything I can do for you. We look forward to your continued business in 2012!
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I have been staying at this property since the summer on a weekly basis and the location to the airport is very good. The staff has been very attentive...good fitness facility...club lounge is always stocked with drinks and snacks...and they are responsive to requests.
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Thank you for your positive feedback. We truly have a great staff here at our property and I will be sure to share your comments with them! Guest feedback is the only way we know how we are doing, so I thank so much for yours! Please let me know if there is anything I can do for you in...
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I have had the opportunity to stay at this property for business and it is a pretty solid value with great location. Close to the Airport with plenty of restaurants close by, a newer menu for the property restaurant, friendly and courteous staff, and nice amenities. The beds are very comfortable and the in room workstations nice. There is a...
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Thank you so much for your valuable feedback. Guest service and value is what we strive to offer at our Hotel and we are very thankful for your business. I will be sure to share your comments with the staff. Please continue to let us know how we are doing if you plan to stay with us in the future.
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Great staff and club lounge. I stay over 100 nights a year and the Sheraton Warwick staff always are top shelf. Highly recommended.
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Reviewed 21 September 2011
Tony, we are lucky to have you here. Thank you so much for your loyal business! I will be sure to share your great comments with our Club Lounge Staff. Please let me know if there is anything I can do to make your stay better.
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I have held several meetings at the Sheraton Providence Airport Hotel, and each one has been a wonderful experience! The whole staff is very accommodating and detail-oriented. Everyone who has stayed overnight has said that the rooms are very nice. Their conference center is fantastic! The rooms are spacious, they have a built-in, free projection screen, and Kathy Schnell does...
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Thank you so much for your positive feedback. We strive to provide great service to all of our guests and it is wonderful to hear about your experience! I will be sure to share your feedback with our General Manager Kathy Schnell and the rest of team. Please let me know if there is anything I can do for you...
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111 Reviews
61 Reviews
