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All 17 Wilkes-Barre hotels

Fairfield Inn & Suites Wilkes-Barre/Scranton

2.5 of 5
884 Kidder Street, Wilkes-Barre, PA 18702
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Fairfield Inn & Suites Wilkes-Barre/Scranton
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Ranked #7 of 17 hotels in Wilkes-Barre
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94 reviews from our community

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Traveller rating
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Date Rating
Laurel, Maryland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

We traveled in a group of 5, 4 adults one baby. Reserved a suite, but when we checked in they had overbooked and gave our room away. We were given two double rooms, which worked out okay for us but could have been disastrous. The worker at breakfast was sweet and helpful, but options were kind of limited. Great location.... More

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Fort Lauderdale, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 June 2013 via mobile

Sweet girl at front desk but for price in a hotel off highway not soo good; although; free breakfast!! Hope good and don't not stopping at every bathroom to Maine. Wilkes Barre best place to stop off 81

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
13 June 2013

Thank you for choosing us! We accommodate many guests each evening & the principal goal of our hotel is to provide dependable services to each at a reasonable price. I apologize that we fell short of your expectations. If you have any additional comments or suggestions as to how we can make your next visit more enjoyable, please do not... More

Bedford, New Hampshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 11 June 2013

The hotel is in a good location for Wilkes-Barre area businesses, schools, attractions, etc. It's right off the highway, near the Mohegan Sun casino, and close to restaurants with a TGI Fridays right in the parking lot. It is an average Fairfield Inn property with the brand's new decor and furnishings. The rooms are small and tight with 2 beds... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
13 June 2013

We accommodate many guests each evening & the principal goal of our hotel is to provide dependable satisfactory service. It's disappointing to learn that you're unhappy. Please accept my sincere apology. Our hotel & myself take great pride in providing excellent guest service. I want you to know that the comments & suggestions we receive are taken seriously. They tell... More

Scipio Center, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 June 2013

Loved the king suite with separate tv in sitting area with couch, desk and end table. We ended up getting pizza (Serpico's around the corner - darned good pizza!) and bringing it back to the room and sat on the couch watching tv and eating - felt just like home :) Our room (427) overlooked some type of grassy area... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
13 June 2013

Thank you for the compliments & feedback! We appreciate your business & thank you for noticing our efforts. Please feel free to call us anytime during your stay to help with any concern. We do not want you to have any worries. We would be happy to serve you again. More

Upper Marlboro, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 June 2013

We arrived early but our room wasn't ready; not sure why I would have expected that since I am a Platinum Premier Marriott member. I stayed here several times and I would say while the staff is friendly, I think this ranks on average with most of the FI's. There must have been a soccer tournament going on that weekend... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
13 June 2013

Thank you for choosing us during your recent visit to Wilkes-Barre. We appreciate your patronage and hope that you will give us the opportunity to serve you again. More

Denver, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 4 June 2013

Stayed here on a recent road trip to the east coast. Unfortunately, we arrived in the middle of horrendous rainstorm in the PA mountains. We had a little trouble figuring out where it was, but finally found the hotel - mainly by accident. Staff was very nice. Room was exceptionally clean. Got a good night's sleep. Very comfy beds.

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
13 June 2013

Thanks for choosing us! It is our goal to make every guests stay with us enjoyable, which is why your feedback is so important. Thank you for being honest about the quality of your stay with us. We have noted your comments & we are working to improve upon specific areas. More

Anywhere
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 27 May 2013

Stayed here for one night while passing through the area. It is conveniently located less than a mile off I-81 with several dining choices within the immediate area. The lobby is clean and inviting and the rooms are what you would come to expect for a Fairfield Inn, clean and comfortable. This property is also in close proximity to several... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
13 June 2013

Thank you for the compliments & feedback. We are happy you chose us during your visit to Wilkes-Barre. Please be assured that the internet concerns you have raised have been addressed. We take pride in our hotel and appreciate the feedback to help us correct if needed. Thank you for staying with us. More

Columbus, Ohio
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 23 May 2013

I would have to agree with other reviews that the hotel is hard to find. May be if you had better signage somehow off of the main road that could help travelers? When I checked in Espy was very friendly and welcoming. She told me about the property and where breakfast was located in the am. I came back to... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
13 June 2013

Thank you for sharing your recent experience. It is appreciated. A hotel is defined by many qualities, but especially the level of service that it provides to it's guests. Our success is measured by our guests satisfaction on our services and facilities. Thank you for notcing our efforts! Hope to see you again. More

Woodbridge, Virginia, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 May 2013

Great, but hidden, location off of PA 309 and I-81 in Wilkes-Barre. There are signs directing you to turn into a driveway, but in front are a TGI Friday's and Quality Inn. You have to turn into the lot and then, way in the back of the lot, is a sign that points you to the the Fairfield Inn. The... More

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
13 June 2013

Thank you for teh compliments & thank you for staying with us! It is our goal to make every guests stay with us enjoyable, which is why your feedback is so important. Thank you for being honest about the quality of your stay with us. I have noted your comments & we are working to improve upon specific areas. More

Delray beach, fl
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 May 2013

Spent the night at the Fairfield Inn, the gym was nice with televisions on the equipment, very clean. Modern design and clean rooms. They have free internet in the front lobby computers. A wonderful restaurant to try is Cork which is a couple of miles away.

Was this review helpful? Yes
mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
13 June 2013

Thank you for the nice comments & feedback! We appreciate the opportunity to serve you. Hope to see you soon. More

 
 
Fairfield Inn & Suites Wilkes-Barre/Scranton
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Additional Information about Fairfield Inn & Suites Wilkes-Barre/Scranton

Also Known As:
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel
Fairfield Inn And Suites Wilkes-Barre/Scranton
Address: 884 Kidder Street, Wilkes-Barre, PA 18702
Phone Number:
Region: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Wilkes-Barre
#9 Family Hotels in Wilkes-Barre
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 
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