This has always been our favorite hotel. We are not frequent travelers and like many try to make oir dollar stretch. The service has been tops from people in direct contact with the guest to the hard workers not usually visible to the guest. It may be work for them bit they recognize it is vacation for me and they...
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we are from the area but love to come here for a family night out.
the staff is always so friendly and the rooms are very clean. The beds were comfortable as well- which is very important to us.
We love the pool and the restaurant. The breakfast buffet was wonderful.
We will come again!
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Jessica, The saying goes, "family is the most important thing". We are absolutely thrilled that you think of our hotel when trying to please your family. Thank you for your kind words regarding the staff. I will be sure and commend them for their efforts. If you were not aware we will be undergoing a $16 million dollar renovation which...
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I recently visited the DoubleTree hotel in Greentree (Pittsburgh), PA and was very pleased with all aspects of the hotel. I had not visited this hotel in several years. I very much liked the very helpful and professional customer service representatives as well as the obvious improvements that the newer management has made with the facilities of the hotel. The...
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Thank you for your gracious comments about our property. Like you we are very excited for the change in brand. DoubleTree by Hilton is certainly at the top of the food chain when it comes to hotel accommodations. My staff does a remarkable job in taking care of each guest. It is something the pride themselves in. Our upcoming $16...
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I recently had the pleasure of staying at the Doubletree by Hilton Pittsburgh Greentree. From the moment I arrived I was greeted with a warm smile and a warm cookie. The young lady that checked me in was very knowledgable about the hotel and amenities offered. Although the rooms were dated, the staff seemed to be very excited about the...
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Renee, we are glad we had the pleasure of having you as our guest. Thank you so very much for the kind words about my staff. They are exceptional at what they do. As you mentioned we will be undergoing a huge renovation. This renovation will be addressing all 465 guest rooms as well as the public space including the...
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I had a wonderful stay at the Double Tree in Green Tree. We were staying for a conference and this hotel was fairly easy to find. Although you may have to put in the Radisson in Green Tree as of this date it is not updated to the Double Tree in Green Tree.The warm cho chip welcome cookie was yummy....
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We are thrilled that you had a wonderful stay with us. Our VP of Sales & Marketing is diligently working w/ Google maps to correct the mapping / GPS issue when looking up our hotel. We hope to have a resolution to this problem shortly. It is great to hear that our service is as warm & welcoming as our...
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From entering the hotel I was treated like a VIP. I praise the staff for their very friendly and professional approach and were very helpful getting me checked in and in my room. The bed was very cozy and made me feel of home. Meals were tasty and reasonable. I would give your hotel a 5 star rating not the...
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Thank you for the gracious comments about my hotel staff. I know they take great pride in the service they give each and every guest. We are glad you enjoyed the beds and were able to try out our restaurant. If you were not aware we will be undergoing a $16 million dollar renovation at the beginning of the summer....
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My stay was very enjoyable and relaxing. The rooms are large with a moderate size bathroom and a desk with internet hook-up. The bed was very comfortable and the hall was quiet . I ate in the dinning room , which I had great and friendly service as well as the food was great. I had room service for breakfast...
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Thanks for the great comments Suzie!! We are thrilled that you enjoyed your stay with us. I am also glad you were able to partake in our food services. That is a great idea about having our restaurant open earlier to accommodate morning meetings as I know business travelers are pressed for time. I will be sure to pass along...
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We stayed at this hotel on a game weekend. It was also halloween weekend, so the city was extremly busy. The hotel staff was excellent, Clean, comfortable, and affordable. The only issue was the main elevator was out of service all weekend, so we had to find a secondary elevator on the other side of the hotel. I will definately...
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Thank you for your kind words about our hotel. My staff genuinely CARES about each guest and I feel that is what sets us apart from other hotels in the Pittsburgh area. As for the down elevator I apologize. I understand how that was an inconvenience throughout your stay. It has since been repaired and is operational. We are very...
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I stay on business couple of weeks in Pittsburgh and always stay at this hotel.
It is comfortable and couple of miles from downtown.
Spacious rooms and free Internet service.
The break fast is sumptuous (around $12 and not included).
It is a huge hotel and well maintained.
You need to drive (pretty much a requirement for most of the...
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Thank you for continuing to stay at our hotel for your business travels needs. We take great pride in the service we give each and every customer. We are ecstatic that you can refer to our hotel as a second home. To go along with our CARE for each customer we will be upgrading our hotel’s facilities. Starting in early...
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Their selling point is that they are a cheaper alternatuve to a downtown hotel. Last time I stayed in Pittsburgh I spent $229. When I noticed these place on Hhonors I thought there had to be a catch. the catch is they are a recently converted place. The building is showing its age, All throughout the hallways they had the...
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Thank you for the informative feedback. My staff takes great pride in the service they give each and every customer. I will be sure and let them know how at home they made you feel. As you have mentioned we will be going through a renovation. It will be a $16 million dollar upgrade to all guest rooms and public...
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