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Fairfield Inn & Suites Pittsburgh Neville Island Hotel Reviews, Pittsburgh

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All 67 Pittsburgh hotels

Fairfield Inn & Suites Pittsburgh Neville Island

2.5 of 5
5850 Grand Avenue, Pittsburgh, PA 15225
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Fairfield Inn & Suites Pittsburgh Neville Island
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83%
Ranked #22 of 67 hotels in Pittsburgh
4.0 of 5 stars 146 Reviews
Most recent review
“Attentive staff. Work Hard to please their customers.”
4 of 5 stars Reviewed 29 May 2013
Steve P Orchard Park NY
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146 reviews from our community

Traveller rating
    68
    49
    17
    7
    5
See reviews for
Families
74
 
Couples
31
 
Solo
6
 
Business
24
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Orchard Park NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Attentive staff. Work Hard to please their customers.”
4 of 5 stars Reviewed 29 May 2013 via mobile

Attentive staff. Work Hard to please their customers. When issues arise they are handled quickly and efficiently and every employee is made aware of the situation and resolution. The customer is always kept aware. I would stay there again in the future.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
9 June 2013

Steve P, Thank you for writing a review about your stay with us at Fairfield In n& Suites Neville Island. I appreciate your kind comments about our attentive staff, and I’m glad you felt well taken care of during your visit. I will certainly pass along your complimentary feedback to our team. We hope you’ll have an opportunity to visit... More

Morgantown, West Virginia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Unplanned Stay”
4 of 5 stars Reviewed 28 May 2013

We had actually booked to stay the Courtyard by Marriot close to the airport, but Hotels.Com didn't actually reserve a room for us. We were finally able to find a room at the Fairfield Inn on Neville Island. It is about a 20 minute drive to the airport from here. The hotel is clean and the staff were very helpful.... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
9 June 2013

Greystone26508, We’re happy to hear from you, and we’re glad you enjoyed your stay with us at Fairfield Inn & Suites Neville Island. We appreciate your kind comments about our clean hotel and friendly staff. We hope you’ll have another opportunity to visit us again. Thank you again for writing. Sincerely, Meg Barron, General Manager More

East Lansing, Michigan
Top Contributor
84 reviews 84 reviews
37 hotel reviews
Reviews in 51 cities Reviews in 51 cities
33 helpful votes 33 helpful votes
“decent but needs some updating”
3 of 5 stars Reviewed 26 May 2013

This property has some cool features - an outdoor firepit overlooking the Ohio River, a large common area, some rooms with views of the river. But it 's getting a little shabby in some areas. Our room had a big stain on the drapes, worn furniture, really thin towels and bedspread. It 's an adequate place to stay though and... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
3 June 2013

dms1878, We appreciate you taking a moment to write a review about your stay with us at Fairfield Inn & Suites. I’m glad you enjoyed the cool features that our property has to offer, and found our staff helpful during your visit. I apologize for the areas that we fell short in meeting your expectations. We appreciate your feedback and... More

Cocoa Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Convenient Location, Staff Accomodating”
4 of 5 stars Reviewed 24 May 2013

Stayed here for business in Sewickley, so it was a very convenient location. They were able to accommodate a quiet room overlooking the river. Breakfast was quick and easy, and the staff was very helpful. I'd stay here again.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
5 June 2013

RAC_CocoaBeach, Thank you for your review. We appreciate you choosing to stay with us at Fairfield Inn & Suites while on business. I’m glad our convenient location suited your travel needs, and our quiet accommodations made for an enjoyable stay. We hope you’ll have an opportunity to visit us again soon. Thank you again for writing. Sincerely, Meg Barron, General... More

Oakville, Canada
Top Contributor
62 reviews 62 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
“Nice room but housekeeping needs work”
3 of 5 stars Reviewed 21 May 2013

We had originally planned to stay downtown in Pittsburgh but we didn't realize that we were visiting the same weekend that the university students were having their graduation ceremonies. The hotels were sold out our the remaining rooms were very expensive so we wound up choosing the Fairfield on Neville Island. It is in the middle of nowhere. There is... More

Was this review helpful? Yes
See 5 more reviews by AllOrange for Pittsburgh
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
5 June 2013

AllOrange, Thank you for writing a review. We’re happy to have had you as our guest, and we’re glad you liked our accommodations, comfortable bed, and quiet hotel. I appreciate your feedback and sincerely apologize that the cleanliness of your room was not met with our excellence in service. I have addressed these issues with our housekeeping staff to improve... More

Ann Arbor, Michigan
1 review
“Understaffed, we had to empty our own trash”
2 of 5 stars Reviewed 19 May 2013

At first impression, this hotel was perfect considering the distance from downtown: great views, friendly and welcoming staff, decent breakfast and reasonably priced. However, we first asked for towels and it took over 3 hours to receive them (seriously). I went downstairs to get them myself and was told that they don't keep the towels at the front desk. The... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
6 June 2013

TRuth2013, Thank you for your review. We appreciate you acknowledging that our associates were welcoming and friendly even though there were areas that we fell short in meeting your expectations. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The little details definitely do make a trip and we... More

South Bend, Indiana
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Positively (Almost) a Perfect Place in Pittsburgh”
5 of 5 stars Reviewed 12 May 2013

OK, so the Fairfield Inn-Neville Island isn't in downtown Pittsburgh, and you may have to deal with beltway traffic to get there. But when you do, it's worth it. The hotel is actually situated on an island in the Ohio River, and the setting is absolutely splendid. One can relax by the firepit on the patio in back of the... More

Was this review helpful? Yes 1
See 2 more reviews by JustaHoosier for Pittsburgh
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
23 May 2013

JustaHoosier, Thank you for your review and kind comments about our great hotel and friendly staff. We’re glad you had a relaxing stay and found our comfortable accommodations and variety of amenities to meet your travel needs. Your feedback regarding road noise is important to us. We've found that most guests appreciate our proximity to the highway to avoid getting... More

Shepherdsville, Kentucky, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“good/not so good”
3 of 5 stars Reviewed 7 May 2013

We decided to stay an extra day in Pittsburgh. So we were looking for a reasonable place close to downtown. The hotel was within ten miles. The staff were great and welcoming. They helped us with dinner suggestions. The room appeared to be clean, but we found a tic tack in the bed and a piece of plastic. This suggests... More

Was this review helpful? Yes 1
See 6 more reviews by John L for Pittsburgh
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
22 May 2013

John L, Thank you for writing a review. I’m glad our hotel was conveniently located for your travel needs, and you found our friendly staff welcoming during your stay. We greatly appreciate your feedback and sincerely apologize that the cleanliness of your room was not met with our excellence in service. I will be sure to discuss this review with... More

Fort Lauderdale, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Only Acceptable Place to Stay in the Area”
4 of 5 stars Reviewed 7 May 2013

If for any reason you find yourself looking for a hotel near McKees Rocks, Coraopolis, or Sewickley, PA, the Fairfield Inn is a real diamond in the rough. Rooms have wonderful river views, comfortable beds, clean and spacious rooms, good fresh fruit at the free breakfast in the lovely lobby area. And a free van service for local trips. Quite... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
22 May 2013

ilonajane, It’s great to hear from you. We appreciate you choosing to stay with us at the Fairfield Inn. I’m glad you enjoyed your stay, our comfortable accommodations and complimentary amenities. Please plan to visit us again soon. Thank you again for writing. Sincerely, Meg Barron, General Manager More

Columbus, OH
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Quick overnight”
5 of 5 stars Reviewed 5 May 2013

Was looking for a place with two queen beds in the area and found this location at a reasonable price. Was in good condition and the breakfast area a good size. Had student teams, but they were quite on the floor

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Pittsburgh Neville Island, responded to this review
16 May 2013

findatrip, Thank you for sharing your experience with us at Fairfield Inn & Suites. We’re glad you enjoyed your stay and found our accommodations to meet your expectations. We hope you’ll have an opportunity to visit us again soon. Thank you again for writing. Sincerely, Meg Barron, General Manager More

 
 
Fairfield Inn & Suites Pittsburgh Neville Island
Fairfield Inn & Suites Pittsburgh Neville Island
4.0 of 5 stars 146 reviews
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Additional Information about Fairfield Inn & Suites Pittsburgh Neville Island

Also Known As:
Fairfield Inn Pittsburgh Neville Island Hotel
Fairfield Inn Pittsburgh Neville Island Hotel Pittsburgh
Fairfield Inn Pittsburgh
Pittsburgh Fairfield
Pittsburgh Fairfield Inn
Address: 5850 Grand Avenue, Pittsburgh, PA 15225
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Pittsburgh
#26 Business Hotels in Pittsburgh
Price Range: €€
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Fairfield Inn & Suites Pittsburgh Neville Island
5850 Grand Avenue
Pittsburgh, PA 15225
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