The room had deep bugs in between the mattress. Light in bathroom fan did not have a light in it. The room had stains on the walls. After complaining about the room and wanting to leave, they said we would still get charged. We moved to another room that was just as bad. If the health department did an inspection,... More

My wife and I stayed 2 nights at this hotel, but was ready to leave after the first. Furniture was old and worn with stains / dirty. The hair dryer did not operate and the heat light timer had exposed wires. Housekeeping forgot to make up our room, but were, at least, very apologetic when they gave us new towels.... More

These negative reviews surprise us. The room was large, clean, and in working order. All the controls were easy to learn. The staff was exceptional, even with special requests. The rate was competitive for the area with a comfortable bed and a deluxe continental breakfast, which we did not try as we had breakfast "dates" with friends. The sound barrier... More

I was a little worried from reading the reviews before we left but our stay at the Westfield Inn was just fine. The room was clean, smelled fine, cleaning staff was polite and friendly, and the man at the desk was really nice and helpful. My only complaint was that there was not enough sound barrier in the rooms and... More

We unexpectedly had to find a place to stay for 2 nights over a weekend in Lancaster. With no computer access, we called several places for rates & the Westfield was the cheapest & most convenient so we booked without checking Tripadvisor. All the previous reviews are true to some degree. I would not rate it terrible as the beds... More

My wife and I returned to the Inn for our 3rd trip since our initial review and have read several derogatory comments since our first visit which prompts me to write this follow up review.We've never seen an issue with security or witnessed any customer service problems ( in fact we left something behind on our initial visit that the... More

When we arrived, the room wasnt what we had expected. There was a bad smell in the room, the sofa looked like it hadnt been cleaned in months, the bathroom ceiling looked like it was about to fall, the bathroom floor disgusting. Seeing that there was about only 2-3 cars parked outside of the this 40+ room hotel(we now know... More

Stains on the box spring and bathroom ceiling. Terrible odor in room and no insulation between walls, I could hear everything in next room. HORRIBLE EXPERIENCE. Stay away. Pay a little more to feel clean.

If you stay in this filthy, smelly, moldy hotel you will be shocked that anyone could run a hotel this poorly. Rooms are beyond dirty with stained carpets and bedding, mold is found throughout the hotel. Police are regular visitors due in part to clientele and persistent robberies of guests property. Hotel management and staff are rude, nasty and incompetent.... More