I actually stayed new years eve. This was the best hotel for a couple on a budget.. I recommend booking through the red roof inn website they sometimes have better deals. Our room (101) was at the very end on the first floor away from the highway. I didn't like that the room doors were exterior facing, but it was...
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Dear Sawright,
Thank you so much for the positive/ critical feedback. We truly appreciate it and we will work harder to make sure everything is well taken care of next time. We take care of all our guests needs at the highest degree and make sure it is elevated to another level of hospitality. Again, I will be sure to...
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We made a trip to Lancaster to celebrate my husband's birthday and our 50th wedding anniversary. The Red Roof was a very pleasant motel with a friendly staff as well as a very clean room. The breakfast buffet had a great selection, my husband's favorite - waffles. We did speak to the manager concerning only one chair in the room....
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Dear William T,
Thank You so much for the positive response. It is reviews as such that keeps the staff and the hotel motivated in working harder each time. We strive hard to constantly keep up with the change. We will embrace this review and share it with others as we continue to have renovations completed at the property at...
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I am a repeat customer and I appreciate being recognized and having a good relationship with the front desk.
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Reviewed 30 December 2010
Booked through Orbitz and thought I was getting a great deal, $55. Recent reviews on tripadvisor were positive, so I was expecting something decent. You can read some of my other reviews and see that I'm not very picky, but this room just needed a GOOD CLEANING. When I arrived, check in was easy and we headed to our room....
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Dear scottmpd28,
We strive really hard to provide the best allocated room in our facility. We apologize that we were not able to fulfill your expectations and fell short. I as GM truly feel that we could have done a better job. All our staff members work really hard to keep everything immaculate and we precede our reviews and our...
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I recently stayed at this hotel - and I wasn't sure what to expect. The rooms were clean and it was centrally located. The reason why I'm giving them 4 stars is that the guy at the front desk John went above and beyond for me. First he allowed me to check in early and then after I forgot my...
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The motel was very close to the meeting (across the street), and convenient to several restaurants. It was located near most of the attractions in the lancaster, Pa. area. I stayed two nights with no problems (except snow on the road - not the fault of Red Roof).
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I've stayed at this location several times and always found it to my liking. The staff is friendly and helpful. The rooms are basic, but clean, quiet and well maintained. In room Wi-Fi and a desktop in the lobby with Internet access are also nice touches. There is free coffee at all hours and a continental breakfast available every morning.
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We chose this hotel based upon the reviews and the fact that we were going to have a hire car as it is not in town. We were not disappointed. We appreciated the elevator as our luggage was heavy. The room was an older style however it was very functional and contained a coffee maker, a bar fridge and a...
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My husband, myself and our then 6.5 week old son recently stayed at the Red Roof Inn Lancaster. It was my birthday weekend so we were in the area visiting relatives & celebrating. We decided to stay at the Red Roof Inn because of the location; it was perfect for everywhere we were going! The hotel was very clean &...
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The staff is helpful and courteous. We enjoy the breakfast that is available to the guests. Have to mention the cleanliness of the rooms and the location of the Red Roof which is convenient to shopping and dinning.
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120 Reviews
965 Reviews
124 Reviews
