Terrible, filthy and the worst we have stayed at - putrid floors, mouldy soap scummed showers, terrible smell at first of deoderiser then unclean smell, fridge with rotten odour, mildewed dirty window covering, unsafe unsecure windows and no security to front screen door - screens fell out if you opened windows for fresh air, back door no safety screen door...
Some of the facts stated here are untrue:-
1. They did not pay $2000 or more - tariff was $1550.00
2. They arrived on Friday 30th Dec and did not come to reception to complain until 3.pm on Monday 2nd Jan 2012 - if there was any problems why wait so long to complain.
3. Outdoor pool was not freezing...