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Pen Star House

20 Cromwell Road, St Austell PL25 4PS, England
Hotel amenities
Pen Star House
Ranked #25 of 90 St Austell B&B and Inns
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46 reviews from our community

    Trip type
Traveller rating
    34
    6
    2
    3
    1
Date Rating
Portsmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 21 February 2013

Myself and my partner stayed here for two nights during the February half term. We are both teachers who were looking for a relaxing break away from him, which is exactly what we found here at Pen Star guest house. Upon arrival, Anne greeted us and was really friendly, recommending good places to eat and visit. I have a wheat... More

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starnstorm, Owner at Pen Star House, responded to this review
23 February 2013

It was a plesure to meet you both, we are so glad you enjoyed your stay, thank you for such a lovely review, A&G More

Pontefract, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 December 2012 via mobile

We stayed here for 4 nights and from start to finish it was perfect. We were given a very clean room with good facilities and the bed was very comfortable. Even though we were next to a main road it was peaceful. There was a great selection at breakfast and tasted beautiful. Our hosts were very friendly and clearly enjoy... More

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starnstorm, Owner at Pen Star House, responded to this review
2 January 2013

Thank you very much for your kind review A&G More

Kent
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 November 2012

Pen Star is a wonderful place to stay! Gary and Anne are friendly, excellent hosts who have decorated their home/guest house in a professional way that is homely and peaceful. I have found them to be understanding and receptive to my hectic travel needs due to the nature of my visits to the area. Their home is, for me, a... More

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starnstorm, Owner at Pen Star House, responded to this review
7 November 2012

Thank you so much, knowing it's appreciated makes all the effort and hard work worthwhile :) More

Herts
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 November 2012

In general, we were pleasantly surprised on arrival (long weekend break).We got it for a really competitive price, and honestly did not expect one of the best B&Bs experience we ever had. Pen Star is run by a lovely couple - very friendly, helpful, professional, and non-invasive :) Positives: the room & facilities were very clean, and the level of... More

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starnstorm, Owner at Pen Star House, responded to this review
7 November 2012

Thank you very much for taking the time to do such a generous and kind review for us. More

Birmingham
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 26 October 2012

Anne and Gary are perfect hosts. knowledgable,friendly and amicable to all needs. the rooms are so clean well stocked and enviromental issues addressed.the breakfasts are second to none..well cooked and ample. well worth a stay.

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starnstorm, Owner at Pen Star House, responded to this review
7 November 2012

Thank you very much for your kind review. More

Northwich, United Kingdom
1 review
5 of 5 stars Reviewed 1 October 2012

An excellent guest house, in a very good location for visiting the surrounding area. Welcomed with tea, coffee and biscuits - a nice touch. Comfortable bed in a nice, spacious room. Although ours was at the front of the house, overlooking the main road, the nighttime noise levels were low. The hosts were friendly and helpful, especially appreciated when I... More

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starnstorm, Owner at Pen Star House, responded to this review
3 October 2012

Thank you so much, such a kind review, I hope your venison made it home ok and you are now enjoying it :) I didn't quite follow your comments about pool and fitness centre ? We have both a pool and fitness centre here in St Austell, other guests staying the same time as yourselves were using them. And I... More

Brixham, United Kingdom
1 review
5 of 5 stars Reviewed 1 October 2012

On our arrival we were grateful for a pot of tea and biscuits met and a warm welcome. Everything about the place was immaculate, clean and cosy. The beds were very comfortable. They had thought of everything a person might need i.e. wine glasses, a cork screw, a hair dryer, a hot water bottle, cotton wool balls, bottled water etc... More

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starnstorm, Owner at Pen Star House, responded to this review
3 October 2012

It was lovely to meet you, thank you for taking the trouble to do a lovely review, best wishes A & G More

Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 29 August 2012

Would just like to thank Anne and Gary for their hospitality, we were welcomed with a warm greeting, we had tea and biscuits on arrival, and shown to our rooms which were spotless, if we tried to pick fault we could'nt, the breakfast was FANTASTIC!!, we have been to many hotels around the world and this has to be the... More

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starnstorm, Owner at Pen Star House, responded to this review
4 September 2012

Thank you very much, such a kind review, it was really lovely to meet you all x More

York, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 August 2012

We travelled to St Austell by train and so this B&B was perfect to get to from the train station - just a 20 minute walk. Our train was a little delayed getting in so we arrived after the check in time, but we were met with a friendly welcome, a pot of tea and biscuits - great, thankyou. Anne... More

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starnstorm, Owner at Pen Star House, responded to this review
4 September 2012

Thank you guys very much, hope the rest of your trip went well, Anne More

clevedon
1 review
3 of 5 stars Reviewed 27 August 2012

I must agree with some of the past reviewers. This is a bit of an odd place although it cannot be faulted for cleanliness and comfort. The road noise is a bit of a problem but there is nothing anybody can do about that, and with the windows shut you can get undisturbed sleep. We arrived too early, thinking there... More

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starnstorm, Owner at Pen Star House, responded to this review
28 August 2012

Thank you for your review, but to be honest I am totally baffled ?? You did arrive at 12.30 pm instead of from 4pm whilst I was in the middle of trying to turn arround my rooms and you did not ask to drop bags (which would have been fine by the way) but wanted to see if you could... More

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Additional Information about Pen Star House

Also Known As:
Pen Star House Cornwall/St Austell
Address: 20 Cromwell Road, St Austell PL25 4PS, England
Region: United Kingdom > England > Cornwall > St Austell
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking
Hotel Style:
Ranked #25 of 90 B&Bs / Inns in St Austell
Price Range:
Official Description (provided by the hotel):
Pen Star House is a 4 star, silver award B&B and offers a warm welcome to all. It is in an excellent location for visiting all atractions.The Eden Project is 10 mins away and The Lost Gardens of Heligan 15. It is walking distance to The Historic port and beach of Charlestown along with Shops, banks, restaurants, pubs, chemist etc within 5 mins walk. We have Superior, King size and standard rooms offering single, double, twin and family accommodation. ... more   less 

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