Was expecting the worst after reading the reviews on here. My office had booked this hotel for me, I was working in Wimbledon. It was easy to find and the gentleman who checked me in was pleasant and helpful and friendly. I was given a room in the main building and pleased to say it was nice and toasty on... More

So cold in the rooms at night no blankets but sheets and fleece IN (ENGLAND) in the winter minus 2 outside :( needs a bit of a refurb in the rooms. I would say 2 star not 3 Only hot running water in the bathroom sink no cold water. But could not complain was a last min trip to london... More

I first stayed in this hotel in 1991 for a friend's wedding reception. Time has not been kind. We booked a room for 3 as we were going to a 50th birthday party at a local venue.. When we arrived, the room was bitterly cold. I noticed an iron burn on the carpet immediately and net curtains, yes net curtains,... More

The main problem I have with the hotel is the heating. It is 6am on 2nd of March 2013 and -2°C outside and all I have to heat a (quite spacious) family room is a tiny portable radiator. This radiator is cranked up to full and I am still laid in bed (which has no duvet only a blanket) with... More

I stayed at this hotel on a busness trip to London, the situation of the hotel was ideal for getting to and from where I needed to be. I found that the staff were particularly helpful and extreemly frendly. Nothing seemed too much trouble for them. The food which I had in the restraunt was excellent and very welcome. My... More

Were shipped to Osterley Park by the hotel we had booked in Hounslow (water leaking from above). Being on a tight timescale to catch the match at Twickenham accepted the alternative as other hotels in the area were fully booked. First impressions...grim. Building looked very run down. Reception dark and dingy and not very appealing, although male receptionist was pleasant... More

Spent four nights here with work, staff very helpful but alas very tired and needs total refurb breakfast ok, with full English or continental option. On very busy road with good travel connections but also blue light alley and a plane spotters paradise. All in all would I stay again prob not.

I was in hotel for a week It's ok for business trip. Metro station is 10 minutes walk from hotel. Free bog hotel parking. I did not like about the hotel area. The rooms are old and need repair strange smell in the building.

All the reviews of this place are true. The place is ramshackle!!!! We had wallpaper peeling off the wall, a hole in the floor, ceiling in the bathroom had a huge swollen wet patch, the TV did not work the whole room was shabby. We were kept awake by another guest snoring next door. Breakfast looked good but was cold.... More