I've stayed at this hotel on business on a regular basis over 3 years. I concur with all comments on helpful, friendly staff......and they are to be congratulated on the continuing efforts to improve the facilities which have resulted in a large extended secure car park (always space available) and refurbished rooms, including en suite facilities. Breakfast service is IMMEDIATE... More

Very basic accomodation. Clean comfortable bed but the rest of the room was very mediocre and there was a lot of noise. The staff were very pleasant and helpful though especially as the postcode of the hotel takes you to the wrong part of Hounslow. The breakfast was of poor quality though plentiful. It was, however, very reasonably priced for... More

Booked this hotel through Laterooms for a 2 night stay as we were going to pick someone up from Heathrow, unfortunately there was a problem with the flight so we had to cancel the booking and although the cancellation policy was to charge for the first night only the hotel took the money for both nights! I complained to Laterooms... More

Myself and my other half came for the rugby final as a last minute trip. The location is shocking, very run down area on a main road. When we arrived the receptionist remained on his phone throughout check in. The hotel itself smelt badly, was in a poor state of repair and ran out of toilet roll! This hotel is... More

stayed here for 3 nights while working down in hounslow will never stay there again it is the worse hotel i have ever stayed in the rooms smelt of smoke the room was never cleaned or the beds made while i stayed there the beds where terrible im covered in bites from sleeping in that bed i had to sleep... More

I stayed at this hotel in December as I had my Christmas party in the area. For the money the place was great , I dont understand the previous reviews they seem a bit harsh, The staff were very friendly and helpful. The room was clean and bed was fine. The furniture is not brand new but very adequate for... More

I'm not a sob and i've stayed at many hotels over the years. I booked this place to go to the rugby with my boyfriend, £50 for the night and breakfast sounded ideal, I wasnt expecting much. However, on arrival there was no parking (we had to park down the road and move the car later, it defeated the object... More

If it wasnt a lads weekend i would have walked out. Bedroom dirty shower poor, no hot water. Breakfast was one egg, one sausage, one rasher of bacon. hard to tell who was staff or guests. Air craft noise unbelievable.

the room was dirty with a lot of old hair in the shower burns in sheets curtians off the hooks just left as soon as poss after a bad nights sleep