On first impressions the Renaissance at Bath Road, Heathrow looks dated. It has a large and spacious lobby, the rooms are a little dated, but immaculate, The welcome we received was by far and away the nicest we have had, when booking in, for years! Thank you Vikram. We were given a room overlooking the runway ( the rooms are... More

I dont stay at Heathrow much these days, but had the misfortune to need to stay this week. There was a sense of deja vu as I have stayed in this hotel many times over the years. It seems that the only thing that has changed are the prices. This hotel would be like meeting up with an old lover... More

I wasn't planning to return to this hotel because of the high cost and unwelcoming reception staff and dated rooms with problems. However I followed my own advice and since I was able to get a reasonable price, I decided to try it once again. Knowing that the concierge staff probably was still there and would take care of me,... More

Well what can i say about this place. We booked a month in advance requesting runway views and paying the required charges etc, only to be told on check in that the rooms are not guaranteed. We even rang on the morning of arrival and confirmed all the arrangements. There are posters in all the hotel lifts advertising "guaranteed airport/runway... More

The hotel is is easily reached from terminal 3 using the hoppa bus service for which you have to pay- no free hotel van service. Room and food were perfectly good and the staff was pleasant My main gripe is that they charge for wifi - 15 pounds per day and 2 pounds for some small fraction of a day.... More

Hotel very well organised but huge and corridors are very very long with no seats to rest anywhere. Luckily I had my wheelchair with me as it would have even a struggle otherwise. the room was clean, bathroom tired and grout could do with renewing, nice towels though. We I'd mention we had wheelchair but was given a room where... More

We were grumpy on arrival having been 'put' here due to British Airways and their delightful inepitude at getting us on our trans atlantic flight having stuffed up their side of transitting at every turn (but thats another story) so perhaps not in the best frame of mind to 'enjoy' the hotel! Like someone else below we were also told... More

Great location Tired lobby area - but I understand a refurbishment is planned Food from the bar was good. Breakfast had a decent choice Stayed in a suite with access to the Exec lounge. Suite decor was a little tired but the bed was incredibly comfy and we slept very well. Disappointed that the Exec lounge does not do the... More

I stayed here after having stayed one night at the Premier Inn Terminal 5. The latter hotel was half the price but my overall experience there was better. The staff at the Renaissance were friendly but a little over worked because of the constant flow of airline staff and convention groups. As ever the Marriott bed was very comfortable but... More