I would like to say a huge thank-you to everyone at the hotel for hosting a wonderful weekend for my chairty event. We had over 20 guests staying on the friday night plus another 20 on saturday & they all said they had a great time. We had over 110 guests in the Balmoral suite on saturday night for an... More

I booked a room via my Accor Le Club website using Accor Le Club Platinum card. My platinum card (I thought) entitles me to a room upgrade where available, which is something I really appreciate when traveling on business and I think a fair reward for channeling my companies hotel bookings through Accor. When I arrived I asked about the... More

Stayed here for 2 nights and enjoyed our visit.Our room was very clean and the staff lovely.Breakfast was really good and cooked to order.Loved the long breakfast times so no hurry getting up for breakfast.The staff were there when needed yet faded into the back ground which gave the hotel a relaxing feel with no one rushing about.Only 2 tea... More

14 girls stayed at this hotel over the weekend, and I must say it was fantastic, not a single complaint, staff very helpfull,food beautiful and rooms very clean and spacious , grounds very nice, and health club staff and beauticians were just lovely. We're already looking to re book with our partners, it was amazing, thank you to every 1... More

I stayed there for a week and the bedding never got changed once, the towels which I used everyday never got changed at all. I used my mugs for tea every night and they never got changed never got any new tea bags or milks throughout my stay. The room wasnt clean when I went in on the first day.... More

We spent a night at this hotel as part of an extended two day trip to the Blossom Trail and then to visit a couple of National Trust properties. Very friendly efficient reception (and checkout). The room we had was absolutely huge overlooking the front entrance, nice and clean with everything we needed for a night. The restaurant was fine,... More

We spent the day at this hotel for a wedding, there was really only one negative and that was the price of drinks, it was ridiculous. However, the event was very well organised and the service was excellent. The wedding meal was very nice but potion size was small. On the whole the hotel was very clean and hygenic and... More

We stayed here for 2 nights B and B. The hotel was very clean, rooms well proportioned, staff very pleasent and helpful from the receptionists through to the the waiting on staff at breakfast. We made use of the leisure club which was fine. Breakfast was very good. The hotel is a pleasant 25 min walk into Bewdley which is... More

My husband and I have just had a lovely relaxing weekend for our wedding anniversary. From the moment we arrived to the minute we left the staff where lovely, very polite and friendly - a credit to the hotel. We had a lovely meal, the food was excellent. The only negative was the price of the drinks which we found... More