I stayed at this hotel three times during the months of October/November 2011. Each time I was there something major went wrong and the staff did little to rectify it. The first time they promised me a refrigerator for the room and when I arrived they had already given their last one away. A refrigerator was something I requested early... More

We have had 2 very pleasant stays at this Fairfield Inn, while traveling between Chicago and Boston. The price is very good, and they accept pets, and cost includes free breakfast. The staff was very welcoming, and we were very impressed with the facilities. Very near malls and multiple restaurant choices. More

Stayed two nights for shopping. Location is great for mall and restaurants. The last few times we have stayed on Peach St (Courtyard, etc.) but for the mall area we like the Fairfield. A little older property, but seems to be quieter than Towneplace and Springhill. Had a king room with fridge and microwave. Furnishings are ready for a an... More

We checked in for an extended weekend of shopping at the nearby mall and Grove City. The rooms were ok but really could use a fridge and microwave to complement the room. The beds are super comfortable and made for a good nights sleep after the craziness of the malls. Nearby restaurants made for many a different choice during our... More

Checked in on a Wednesday night for two nights; left after the first night. Pros:Staff is very friendly and had the whole place pretty much to ourselves. Pool and hot tub were clean, pool a little chilly for an indoor heated pool but hot tub had great jet action and not too much chlorine. Continental breakfast offered a good selection... More

Once we found this place the front desk and service people were fantastic. Respectfull and helpfull they took care of our needs and answerred our wants. The rooms were fine and the breakfast was clean and well serviced. Everything in the hotel was swerviced nicely and the fit & finish was well done too. The pool/jacuzzi area was open 6... More

We arrived on Tuesday, September 20, 2011 and checked in. The front desk staff were nice and friendly. Our hotel room was on the second floor 218 which is right there when you get off the elevator. I thought it would be a noisy room but it really wasn't. We entered the room and I looked around. It was clean... More

First impression, Dalen was AWESOME when I checked in. He was prompt to attend the desk, he explained the demographics of the property (i.e. elevator, pool, ice machines, exits). He was personable and helpful...wish he could be cloned because he offered excellent customer service, a dying art. The hotel is pretty mediocre, needs some attention to maintenance on worn out... More

We found this hotel after hearing all of the good things about it. It wasn't as hard to find as we thought and we got an outstanding deal on priceline. The location was great. It is so close to all of the shopping and restaurants and within a ten minute drive of all Erie has to offer. The front desk... More