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Quality Inn & Suites Bensalem

2.0 of 5
3671 Street Road, Bensalem, PA 19020
Hotel amenities
Quality Inn & Suites Bensalem
Ranked #8 of 8 hotels in Bensalem
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48 reviews from our community

    Trip type
Traveller rating
    7
    6
    11
    8
    16
Date Rating
Staten Island, New York, United States
1 review
1 of 5 stars Reviewed 5 May 2013

My husband and I stayed here last night. This morning we found a syringe cap with "white powdery substance" in it as well as a broken crack pipe under the air conditioner! When I called the front desk, they sent a "manager" up to handle it. When he came to the door, he was dressed in grungy clothes. When I... More

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QualityBensalem, General Manager at Quality Inn & Suites Bensalem, responded to this review
21 May 2013

This is not our standard, I would like to apologize on behalf of cleaning staff. We have fired the staff who was responsible for cleaning this room. Thanks for letting us know the issue. More

South Portland, Maine
1 review
1 of 5 stars Reviewed 6 April 2013

This hotel does not provide any sort of "Quality" and there is nothing "Sweet" about it. Yes, there was someone else's hair on supposedly clean sheets, the furniture, appliances, carpets and walls were deplorable, beds uncomfortable, and the bathroom was not entirely clean either. Also, only a few outlets and lights were functioning. In fact, the exterior of the building... More

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Travellers are raving about these Bensalem hotels

Extended Stay America - Philadelphia - Bensalem
4.5 of 5 stars
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Greenbelt, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 April 2013

Its ok. Definitely in need of an update. Bed was lumpy. Kids werent comfortable on the sofa bed (and theyve slept on others!) Wasnt an extremely pleasurable stay but wasnt bad either. Breakfast buffet was fine - enough choices for everyone.

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Pittsburgh, PA
Top Contributor
56 reviews 56 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 February 2013

Stayed here for 2 nights back in December. Hotel could use an update, a little tired. The staff were very friendly but that doesnt make up for the room. Beds are in need of being replaced, not a good night sleep for others in my party but I can sleep on a rock if need be. Room was clean but... More

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Vienna, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 8 September 2012

We stayed here on our weekend trip to Sesame Place. There were no "show-stoppers". Everything worked, the service was fine, there were clean sheets and plentiful hot water. There was no single complaint, but there was just a sense of dinginess, like good enough is good enough. Like the missing grate in the ice machine, the folded up magazines to... More

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Monsey, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 12 August 2012

At 1st glance of the room, I was satisfied but after finding chewed up gum on the floor, noting that 1/2 the TV channels didn't work, a dirty hole where a fridge or microwave was once housed, & a broken bathrub drain, I changed my mind. Especially annoying was the fact that the a/c worked on a motion sensor device... More

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Mauch Chunk
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 August 2012

My husband & I have stayed in this hotel on several occasions. It has steadly gone downhill and is not being maintained. We were in the area to attend a wedding in the area. We checked in at 3pm and the wedding was at 5. When we entered the room, the bathroom had been used. There was urine and feces... More

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mass
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 23 July 2012

Our family booked a suite for one night and that was enough for us. Old and dingy wallpaper unclean bathroom with rust and mold in the tub. Pull out bed sheets were not changed just bundled in the pull out when we opened it. Burn marks in the ceiling old dusty curtians and when we shut the lights off to... More

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phoenix,arizona
1 review
1 of 5 stars Reviewed 1 July 2012

Yesterday I tryed to check in to this dump,me and my wife..we had a priceline reservation,I had paperwork with me,the front clerk that was extremely rude and lazy wld not help us,told me she wld not honor reservation,i can pay again,i asked her to call priceline pointing her finger at me screaming you call them,I have been working in the... More

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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 June 2012

The room is dirty , the floor in the bathroom dirty smell terrible pluse there is only one small soap in it !! Usually the hotels put at least one bottle of water but in this hotel there's nothing , refrigerator is not working the microwave light is on always we should leave it opened !! The air conditions is... More

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Additional Information about Quality Inn & Suites Bensalem

Also Known As:
Quality Inn & Suites Bensalem Hotel
Quality Inn & Suites Bensalem Hotel Bensalem
Quality Inn And Suites Bensalem
Quality Inn Bensalem
Bensalem Quality Inn
Address: 3671 Street Road, Bensalem, PA 19020
Region: United States > Pennsylvania > Bucks County > Bensalem
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #8 of 8 hotels in Bensalem
Price Range:
Hotel Class:2 star (2*)
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Quality Inn & Suites Bensalem
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