Had to check in because then roads were closed due to snow. Had no problems, got a room right away. Clean, everything working order, great dinner in the retaurant. Morning was pleasant in their free breakfast area. I would recommend this as a great place to stay. I am a local person, but I would stay there again!

I was treated for my birthday and we stayed awhile. But on my birthday I was treated so rude by a staff member it ruined the whole experience, the front desk person liz treated us like we were dumb. She did not listen to our concerns, she kept cuttung us off in conversation. Customer service was not a concern for... More

We stayed at this deluxe Shilo and loved our king suite with the view of the lake (west side of hotel). This hotel has many amenities: larger rooms with two TV sets, sitting area, kitchen area, and larger bathroom than you find in the average hotel or motel. We had plenty of room to spread out. The hotel has an... More

We stayed At this hotel, very nice and clean good stop it had a good location and a restaurant friendly staff I'm not going to do this anymore if u need 200 charectors I'm not interested I'm not going to write a book

Nicest Hotel in Klamath Falls. (Some of this town is pretty sketchy). I have stayed at this hotel pretty much every year since it opened. It has very large nice rooms. With a seperate living room area. With pull ot sofa. And 2nd TV. (Great for the kids). Very nice on site restaurant and Bar. With a short walk to... More

After driving from San Francisco, I was in need of a good night's sleep. Upon arriving at the hotel, I noticed a bus load of high school students. During the registration process, I was assured that we would be nowhere near the high school students, that they would be at the opposite end of the hotel. Well guess what, the... More

Chose this hotel on a recent visit because it is dog friendly and we were forced to bring our dog with us on this trip. The rooms are clean and they give pet owners a room close to a side exit for ease of walking your dog. This is a "no frills" kind of hotel, two things you may want... More

We stayed here in February of 2013. Very friendly and helpful staff, huge clean room, two queen beds, microwave, fridge and coffeemaker in the room. Decent fitness facility, indoor pool and spa. Their own resaurant was a little on the expesive side, but there is Applebee's 200 yards away. The only thing I wasn't too thrilled about was the location... More

Nice, clean hotel with friendly and efficient staff and a reasonable location close to Highway 97. I was very happy with my stay at Shilo and will stay here again if I pass through Klamath Falls. Shilo is nothing fancy and pretty-much what you'd expect. And that is just fine.