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Hilton Garden Inn Bend

3.0 of 5
425 SW Bluff Drive, Bend, OR 97702 (Formerly Ameritel Inn Bend)
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Hilton Garden Inn Bend
Ranked #4 of 41 hotels in Bend
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191 reviews from our community

Traveller rating
    126
    45
    10
    6
    4
See reviews for
Families
46
 
Couples
70
 
Solo
9
 
Business
32
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
medford or
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
Reviews in 18 cities Reviews in 18 cities
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

Sadly, after many years of repeat pilgrimage to this hotel in Bend, I find myself looking for a new "go-to" hotel when in the area. Not because the hotel has become bad, or gone down hill...it hasn't. But rather, due to its new pricing under the new franchise name of HGI. It's not that the new pricing is out-of-the-world ridiculous....I've... More

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San Mateo, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2013 NEW

We usually stay at the Hilton Garden Inn when visiting Bend. We stayed for 3 nights this time (May 2013). Everything was fine as usual except for the cleaning staff. We walked out of our room (early morning) on our second day there....saw a cleaning maid and asked her to clean our room since we were on our way out... More

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Don S, General Manager at Hilton Garden Inn Bend, responded to this review
20 May 2013

Thank you for your positive comments and feedback regarding your recent stay with us here at the Hilton Garden Inn Bend. We love to hear when everything was perfect as well as where and what areas we can improve upon from our guest’s perspective. I do apologize for the miscommunication and/or misunderstanding with our housekeeping staff, please always feel free... More

Salem, Oregon
1 review
1 of 5 stars Reviewed 16 May 2013

Called to reserve a room for my husband who has completed 2 tours of Iraq and was being sent to Bend for military training. I asked if they had a government rate and was told it was $199 per night! It seems that government employees get to pay more to stay. Seriously...this was one of the most expensive hotel rooms... More

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Don S, General Manager at Hilton Garden Inn Bend, responded to this review
20 May 2013

I would first like to personally thank your husband for all he has done and continues to do to serve our country and you as a military spouse. We do offer the Government rate on our standard rooms based on availability however the dates your husband needed we only had a few of our deluxe and suites available but unfortunately... More

2 reviews
5 of 5 stars Reviewed 9 May 2013

From start to end, my stay at Hilton Garden Inn in Bend, OR was absolutely amazing!!! I arrived and walked into the beautiful lobby with the fire going and met Kelly at the front desk for check in. I cannot say enough great things about Kelly, she was extremely welcoming, professional, courteous and helpful. I inquired about an upgrade from... More

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Don S, General Manager at Hilton Garden Inn Bend, responded to this review
16 May 2013

Thank you for your positive review. It’s wonderful to hear that our staff had made you feel welcome and comfortable! We pride ourselves on having wonderful staff that is empowered to take care of our guests in whatever way necessary. We look forward to having you as our guest on your next trip to Beautiful Bend and providing you with... More

Chico, California
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 7 May 2013

This hotel is right next to the Old Mill district. It is all very clean and new. You can walk to shopping and restaurants. The lobby is nice and the room was very comfortable. We paid a little more for the river view. Wish we would have been there longer to enjoy. They also had a really neat looking indoor... More

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Don S, General Manager at Hilton Garden Inn Bend, responded to this review
16 May 2013

Thank you for your positive comments regarding your recent stay with us and I'm happy to hear you had the chance to explore the area as well as take in the amazing views. Hope to see you on your next trip to Bend. Sincerely, More

Dawsonville, Georgia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 May 2013

We thoroughly enjoyed our stay here. Amanda helped us store some stuff because we were there early and we didn't want to leave it in the car. She was great! Cookies were wonderful. Prices are not low for sure but we did have a free night so it made good economic sense for two nights. Convenient location, wonderful bed! Didn't... More

Was this review helpful? Yes 1
Don S, General Manager at Hilton Garden Inn Bend, responded to this review
16 May 2013

Thank you for taking the time to write a positive review regarding your recent stay with us. I love to hear how much our guests enjoyed their stay and glad you enjoyed one of our fresh baked cookies. We look forward to having you stay with us once again on your next trip to Bend. Thank you, More

Seattle, Washington
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 29 April 2013

We stayed at this place April 20. We were on a ski trip to Mt. Bachelor. The front desk people were friendly and fast at check in and check out. We loved our room with balcony overlooking the mall and river. The place was very clean. The room was quiet I think due to the high ceiling. We loved the... More

Was this review helpful? Yes 1
See 2 more reviews by atomicrs11 for Bend
Don S, General Manager at Hilton Garden Inn Bend, responded to this review
30 April 2013

Nice to see you had the opportunity to experience the amazing views from your room. Glad to hear you enjoyed your stay with us. See you on your next trip to Bend. More

Bend, United States
1 review
5 of 5 stars Reviewed 25 April 2013

Love this hotel. Great proximity to the Old Mill District. Nice indoor pool and a great breakfast. For $10.95, you can order off the menu and enjoy a well-stocked buffet. Everything is new and the staff were very helpful.

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Review collected in partnership with Hilton Garden Inn

Don S, General Manager at Hilton Garden Inn Bend, responded to this review
30 April 2013

It’s always great to her how much our guests enjoyed their stay with us. Glad you had a chance to get down to the Old Mill, enjoyed breakfast and our staff took such great care of you. We look forward to your return. More

Portland, United States
1 review
5 of 5 stars Reviewed 25 April 2013

This hotel is an excellent facility; very clean. Extremely helpful and pleasant staff. We will definitely stay here again. Very short walking distance to upscale shops, restaurants, movie theatre, etc. The Jacuzzi suite is awesome! The deck is well-furnished and very pleasant to sit back and watch the sun set. We very much enjoyed our stay.

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

Don S, General Manager at Hilton Garden Inn Bend, responded to this review
16 May 2013

Glad you enjoyed our great location right above the Old Mill Shopping District and all it had to offer. Nice to see you had the chance to relax in our spa and just had an enjoyable stay all around. I look forward to having you stay with us once again. Thank you, More

seattle,wa
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 13 April 2013

This hotel is in a great location. It's a 2 minute walk down to some restaurants, shopping and a movie theater. It's also just a 20-30 minute drive up to Mt. Bachelor. The hotel staff was pleasant and the breakfast was pretty good. There is a good size pool and the hottub was really nice to have after a long... More

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Don S, General Manager at Hilton Garden Inn Bend, responded to this review
30 April 2013

Thank you for the great comments. Glad to hear you enjoyed your stay with us and had the chance to relax in our spa after a great day on the mountain. Look forward to your return. More

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Additional Information about Hilton Garden Inn Bend

Also Known As:
Ameritel Inn Bend Hotel Bend
Ameritel Inn Bend Hotel
Ameritel Hotel Bend
Bend Ameritel Hotel
Address: 425 SW Bluff Drive, Bend, OR 97702 (Formerly Ameritel Inn Bend)
Phone Number:
Region: United States > Oregon > Central Oregon > Bend
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Bend
#2 Family Hotels in Bend
#3 Business Hotels in Bend
#5 Romantic Hotels in Bend
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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