We stayed 3 nights/4 days in the Mountain Suite with a Steam Shower - highly recommended! We initially were placed in a Terrace Suite right off the elevators which was not what was originally requested. We asked them if we could change and they said someone cancelled the Mountain Suite so we could move. They had great cleaning and turn... More

We planned 2 nights with 3 kids and a dog at this hotel. The room was meticulous, the bed was soft and inviting, the staff was very accommodating and thoughtful, and when we changed our plans well into day 2 they allowed us to leave without penalty. I'd highly recommend this hotel and would definitely stay again when in Bend. More

The rooms were great and extremely clean(probably the cleanest room we ever stayed in). We had a lovely view and were right downtown, so you could stroll around all of downtown without a car. They had wonderful teas that are an upgrade from many hotels. The french press was nice for coffee drinkers. They had natural bedding (not all that... More

This hotel is fantastic. The rooms are huge, modern, clean, and user-friendly. Ours had a great kitchenette that was really handy for making coffee, storing left-overs, etc. The staff, like all people in Bend, are friendly and helpful. The location is ideal for exploring downtown on foot or on a bike. This would be a $600/min room in most cities... More

A great experience overall. The valet (Todd) was extremely polite, helpful and friendly. Front desk staff was equally as friendly, but not in an overbearing way. The decor and design of the rooms is great, dark woods, browns and blue, everything very new and clean. A little on the expensive side, but mostly worth it. More

After returning from a "locals" weekend stay, I thought to myself "This may be my first 5 star review of a hotel". When I logged in and saw how highly rated this place was, it just confirmed it. I have been fortunate enough to stay in some high end places in the US, mostly for business but some for pleasure.... More

Warm, friendly service accompanied by great rooms. I've stayed in every manner of room at this hotel and all have been consistently good. Fresh, local ground coffee, french press, large 2-person tub, great color scheme and design, usually 2 flat screen TV's, complimentary HDMI cable and dashboard for all sorts of hookups. This hotel is especially dog friendly as the... More

Greeted out front as soon as we pulled up, the valet/bellman was friendly and eager to help. However, when I walked into the lobby, I didn't know where to check in as there was no counter. There was someone on the phone at a desk in the corner but I was not greeted by anyone. The valet came in and... More

An amazing hotel. Location is great in centre of downtown. Beds were sooo.. comfortable. Room was very nicely decorated and loved the desk area. Bathroom little lacking in counter space and small shower, but customer service was over the top. Only suggestion.. relocate weight machine in exercise room, so it's not over a guest room. Very noisy at 7am in... More