Thank you for providing us with details about your stay. I am sorry to hear that that your room was less than satisfactory. I discussed your comments with the team, and we are working to improve our level of cleanliness throughout the hotel, ensuring a better experience in the future for all of our guests. Our team is committed to... More

I received a copy of your review, and wanted to take a moment to personally respond. The plumbing and housekeeping issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have relayed these concerns to our engineer and housekeeping team to ensure your experience is not repeated. I... More

I appreciate you bringing your experience to our attention. I sincerely apologize that your room was not clean upon check-in and you were disturbed by noises within the hotel. The staff and I are working to define updated cleaning procedures which will be complete with checklists, making every effort to make sure your experience is not repeated. Our team is... More

Thank you for the great comments about our staff being knowledgeable and helpful. As you mentioned we have a great location in central Tulsa where you can get anywhere in town very quickly and return to a clean and comfortable room to get a good nights sleep. In addition to new mattresses, we have added new flat screen televisions and... More

I would like to personally thank you for taking the time to write such wonderful things about your experience. While visiting Tulsa from the UK, we are happy you enjoyed the shopping and nightlife in our immediate area. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so... More

Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is knowing that we were able to acheive this goal with you. As well, it is incredibly motivating to know... More

I recently received a copy of your review for our hotel. Our company prides itself on providing great service, great rooms and great surroundings, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the cleanliness... More

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Tulsa - Central. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

I recently received a copy of your review of the Extended Stay America Tulsa - Central. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies. We specialize... More