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Hyatt Place Oklahoma City - Northwest

3.0 of 5
1511 Northwest Expressway, Oklahoma City, OK 73118
Hotel amenities
Ranked #58 of 126 hotels in Oklahoma City
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    11
    14
    2
    5
    4
Date Rating
KSmominT-town
Topeka, Kansas
Reviewer
5 reviews
3 helpful votes
2 of 5 stars Reviewed 17 January 2012

I would like to begin by saying that we have stayed at other Hyatt Place locations in the past and have always been extremely pleased. That's probably what made this stay so disappointing. The hotel is obviously newer and has the same layout and decor as all the other Hyatt Place locations. However, the whole place has a funny smell.... More

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Catherine M
El Paso, Texas
1 review
1 of 5 stars Reviewed 28 October 2011

I stayed at this hotel at the beginning of August 2011. Yesterday, I received a charge on my account from this Hyatt Place. I immediately called, considering it was almost three months later, I assumed that maybe an employee had gotten a hold of my number. I was told by the extrememly rude front desk clerk that he was unable... More

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otg50
1 review
5 of 5 stars Reviewed 1 October 2011

I was told by one of my co-workers to stay here, that I would love it! So I did and they were so right!!!! The staff was so friendly and nice, the GM Mr. Hale came out of he office and say hello to all of us, what a great change. The spa nice to relax in but it would... More

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hailey56
Oklahoma
1 review
1 of 5 stars Reviewed 29 August 2011

My family stayed here over the weekend. I had heard that since this hotel was renovated, that is was very nice. I will say the lobby/room decor is lovely, however it couldn't have been a more unpleasant stay! We saw at least 10 centipide like BUGS in the bathroom area in our room that were crawling in/out of the tilework... More

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Kusum Hospitality, Owner at Hyatt Place Oklahoma City - Northwest, responded to this review
31 August 2011

Thank you for bringing these issues to our attention. We will address your concerns with the staff so that we can do a better job in the future. Our hotel obviously failed you on your visit and I sincerely apologize. We have contracted a company to shampoo the carpet in all of our rooms and will make sure that they... More

okeytaco
oklahoma
Senior Reviewer
10 reviews
4 helpful votes
5 of 5 stars Reviewed 25 August 2011

I love these Hyatt Place hotels. The rooms are huge with a separate sitting area with an L-shaped sofa and ottoman, huge flat screen TV as well as a small refrigerator and sink. Reception is always very friendly and helpful. Some complain that the bathroom is small but with the sink and vanity outside the toilet and tub area you... More

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Skittles2121
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 29 June 2011

We went for my girlfriends bday weekend! We loved the price and how big and comfortable the rooms are! Staff was beyond friendly and we really can't wait to stay at this location again! :) More

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sb0247
Texas
Senior Contributor
43 reviews
22 helpful votes
2 of 5 stars Reviewed 15 June 2011

Overall, I do not recommend this hotel. I have stayed at other Hyatt Places and liked them, but this was not a good experience. Pros: spacious and pretty rooms, decent showers, really nice free breakfast (real plates and forks and a pretty big selection of food, nice dining area) Cons: Rude staff - When we checked in, the two men... More

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Kusum Hospitality, Director of Operations at Hyatt Place Oklahoma City - Northwest, responded to this review
20 June 2011

Thank you for taking the time to review our hotel on Trip Advisor. I would like to apologize for the experience that you had with a few of our staff members. I will share your comments with them so that we can avoid this perception in the future. The security measures in place can be difficult to comunicate and we... More

Art918
Tulsa, OK
Top Contributor
78 reviews
75 helpful votes
4 of 5 stars Reviewed 3 May 2011
1
person found this review helpful

Stayed here 5/11 for the OKC Marathon, with a contingent of family. Staff on duty were all uniformly enthusiastic & helpful. Although not an official "marathon" hotel, staff took it upon themselves to have a large array of breakfast items available beginning @ 4:30 am for those of us who had to depart early for the marathon. Rooms are quite... More

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businesstrekker11
Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed 29 March 2011

First of all... I love Hyatt Place Hotels but I can not recommend the OKC NW location. During my most recent stay- I received a call on my hotel room phone in which the caller threatened me He knew my hotel room number, my home town, and proceeded to threaten me. I was traveling alone so this is very concerning... More

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Macciatto
Dallas, Texas
Senior Contributor
33 reviews
66 helpful votes
2 of 5 stars Reviewed 18 March 2011

This place was grat except for one thing, the noise. The interstate was rightoutside my room and the 18 wheelers kept me up all 3 nights, it sounds like they are in your room, ear plgs did not even help. I am not a light sleeper. Most rooms are at the same level and face the interstate bridge. Too bad... More

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Hyatt Place Oklahoma City - Northwest Also Known As

  • Hyatt Place Oklahoma City
Address: 1511 Northwest Expressway, Oklahoma City, OK 73118

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Hyatt Place Oklahoma City - Northwest
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