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Residence Inn by Marriott Cleveland Westlake

3.0 of 5
30100 Clemens Rd, Westlake, OH 44145
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Ranked #3 of 8 hotels in Westlake
3.5 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    11
    13
    10
    2
    5
Date Rating
Jan G
Shelburne, Vermont
1 review
5 of 5 stars Reviewed 4 February 2012

My husband and I stayed at Residence Inn last weekend while visiting our daughter who attends Oberlin College. The staff was extremely friendly and helpful and the suites very spacious with a lovely working gas fire place. The close proximity to Crocker Park was a big plus. The only draw back was having to walk outside on the snowy mornings... More

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Sue K
Columbus, Ohio
1 review
5 of 5 stars Reviewed 1 February 2012

We were visiting my sister for the holidays and needed somewhere pet friendly to stay right before Christmas. Staff was consistently friendly and accomodating (we asked for a little extra time to check-out on Christmas Eve and even though they were booked solid, the gal at the desk told us to take an extra hour). The breakfast was hot and... More

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Andrea T
Baltimore, Maryland
Reviewer
3 reviews
5 of 5 stars Reviewed 23 January 2012

In town to attend training at a local company. First off, Lisa at the front desk had a goody bag for us with snacks and had hot soup waiting for us. She gave us the penthouse suites which had lofts, two bedrooms and two bathrooms. My suite had 3 flatscreen TV's!! Kitchen had everything needed for a one week stay.... More

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madtowngrl
Top Contributor
63 reviews
7 helpful votes
1 of 5 stars Reviewed 28 November 2011

Went to visit a local company. Nice location, close to a nearby mall. Awful , outdated hotel with poor locks on the doors, rusty sinks, gross kitchen & not clean. Toothpaste spit on faucet and food & dirty boxers in the bed. Left & moved to another hotel. Yuck More

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blocke
Columbus
Reviewer
4 reviews
3 of 5 stars Reviewed 16 October 2011

The outside property looked great, as well as the lobby and pool. The lobby had beer, soda, gatorade, snacks, etc for sale. There were two elevators which I thought was more than plenty in a property that size. The lady at the front desk was extremely friendly and very helpful with local business directions. When I went to my room... More

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Rb1122
Senior Contributor
29 reviews
8 helpful votes
4 of 5 stars Reviewed 12 September 2011

This is the typical facility for long term hotel stays. The rooms are clean, but the facilities is beginning to show it's age. Would say this is a lower end of the spectrum for a Marriott property. I stay here about once per month and the staff has always been friendly. Because I am a Marriott rewards member, sometimes they... More

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OuCilly
Manchester, New Hampshire, USA
Senior Contributor
27 reviews
9 helpful votes
4 of 5 stars Reviewed 31 August 2011
2
people found this review helpful

This was my family's first trip to Ohio, we were visiting Cedar Point, and I didn't like any of the hotels in the Sandusky area, too pricy, or not to my liking. This hotel was easy to find, close to a mall/business district, and just a little more than 1/2 hour from Cedar Point and Cleveland. It was very clean,... More

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Menagere
Atlanta, Georgia
1 review
1 of 5 stars Reviewed 30 August 2011

This is a suite hotel that seems like it was a nice place to stay at some point. Rooms are large, beds comfortable, bathrooms adequate. I stayed 4 nights because our regular hotel was booked solid. First night: The room was on ground floor, smelled a bit moldy but not overwhelming. Bathroom sink looked as though someone had dropped an... More

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Aisha Schonover, General Manager at Residence Inn by Marriott Cleveland Westlake, responded to this review
6 October 2011

Thank you so much for your feedback. Please accept my apologies that Residence Inn did not met your expectations. We take any and all complaints very seriously and your feedback provides us the opportunity to address the issue with our team to ensure these issues will not be repeated. Our goal is to provide clean, comfortable, accommodations at a great... More

DineRight4
Colorado Rockies
Top Contributor
60 reviews
27 helpful votes
3 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

Specifically called this hotel twice to confirm that they had a good business center since significantly needing internet connection and printer for business. Was told that "yes, we have a business center you can use and printer." Got there, checked in, went to business center. Internet and computer worked but horribly slow. Printer did NOT work and staff said I... More

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cardello
Boston
Senior Contributor
26 reviews
11 helpful votes
4 of 5 stars Reviewed 28 July 2011

I stayed at Residence Inn for business. Traveling solo I found there was plenty to do. They have a shuttle that will drive you to Crocker Park which is a very nice shopping/restaurant area. You could actually walk if you wanted to. The room I was in was spacious with a king size bed. The actual bathroom part was small... More

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Residence Inn by Marriott Cleveland Westlake Also Known As

  • Residence Inn Cleveland Westlake
  • Residence Inn Cleveland
  • Cleveland Residence Inn
Address: 30100 Clemens Rd, Westlake, OH 44145

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Residence Inn by Marriott Cleveland Westlake
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