The hotel is decent for the money - but has the only indoor pool in the area, which is why we chose to stay there. The pool temperate was beyond freezing. We told the staff, but they did nothing to fix it for the 2 day period we were there. Besides that, the hotel is the nicest in the town.... More

As a Hampton Inn, it fell in line with pretty much most of the Hampton Inns throughout the area (although if you can make it to Wheeling, thiers is fantastic!). Easy to find, clean. However I frequently stay in Hampton Inns and Hilton properties and almost all recognized our HiltonHHonors status. The lady checking me in completely glossed over this.... More

My husband and I went on a trip to the casino and got a little lost on the way home and decided to stay here for the night and was delighted by the hotel staff, I see they are need of updating but the customer service was exceptional and I was upgraded free of charge to a jacuzzi room after... More

Hampton Inn in Steubenville Ohio is horrible. They did not honor the reservation I had made and bumped me to a completely different type of room. No one notified me of the change. I found out when I opened the door and did not see the whirlpool that was supposed to be in my room. When I told the girl... More

The marquee said "Watch for our upcoming makeover" when I arrived, so had low expectations but was pleasantly surprised what I found. My first floor room was clean and comforatable. Breakfast was fine although the french toast sticks were very hard.

Hotel has seen better days, and considering its condition is way overpriced, but there are not many options in the area. Room door lock was not working, door did not lock behind me, TV was being updated (cable software) but they did not bother to provide any notice to guests, had to ask front desk twice about the TV before... More

Stayed at this property MANY times in the past, it use to be GREAT, what happened? Had non smoking room, smelled like an ash tray and had to be moved. The second room had wallpaper peeling off and no cover for the a/c unit controls. Breakfast eggs were like what I had in sea rations from military days 30 yrs... More

Hotel was ok. Could have had more breakfast offerings (additional fruit choices would be nice) and since I have allergies, I couldn't eat the omelet offered due to the peppers. Larger coffee cups would be helpful as well. Front desk staff helpful with local directions.

This hotel is just OK. Rooms are clean, but dated. The staff seemed more into having fun than providing good customer service. The water pressure is low, water is hard and the hotel is over priced $110-$150. Other that that...