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All 1 Springdale accommodations

Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall

2.0 of 5
11645 Chesterdale Road, Springdale, OH 45246 (Formerly Extended Stay America Cincinnati - Springdale South)
Hotel amenities
Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall
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Most recent review
5 of 5 stars Reviewed 7 June 2013
hassanmnaqvi Cincinnati, Ohio
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18 reviews from our community

    Trip type
Traveller rating
    5
    6
    1
    2
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Date Rating
Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 7 June 2013

I had to move to Cincinnati for work and Crossland Economy Studios offered me great rates for three months until I was able to find the right apartment in the right area. This place has a convient location to any kind of shopping. food, clothing, household goods, furniture, etc. Great staff with great housekeeping and maintenance were always to provide... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
10 June 2013

The team and I appreciate your kind remarks. I am glad to read that you were pleased with all our staff and the service they provided to you. We truly enjoyed having you stay with us and hope your apartment is exactly what you were looking for! Thank you again for your review. It would be our pleasure for you... More

1 review
5 of 5 stars Reviewed 4 June 2013 via mobile

Sylvia and Chiara went out of there way to make this a home away from home. This location has huge rooms. My room had some dated features like the fridge and walpaper but was super clean. I recomend this hotel.

Was this review helpful? Yes
ESH0003, Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
7 June 2013

Thank you for your review. It is great to hear that the hotel provided you with a "Home Away from Home" experience. With the kitchens in every room it does give you the ability to cook what you want to eat and save money instead of eating out. Thanks again and for mentioning the great service Silvia and Chiara offered... More

Columbus, Ohio
1 review
2 of 5 stars Reviewed 24 May 2013

I stayed there 5/18/2013 checked in using a credit card but was going to pay cash on check out receptionist agreed the next morning while walking my dog a female staff member sneaked to my door and locked me out until I paid the entired bill mind you this was day one of a two day stay. Its UNPROFESSIONAL to... More

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
6 June 2013

Thank you for providing us with feedback about your stay at our hotel. I apologize that you were locked out of your room for any period of time and you were unable to pay for your stay in cash at check-out. Please know, this type of payment is against company policy and was wrongly accepted by a new front desk... More

Toledo, Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 May 2013

I stayed at Crossland Economy Studios in Springdale OH on the night of 05/16/2013. I missed my jacket in the room while checking out in the morning of 05/17/2013. I called the hotel the next day and asked them how could I retrieve my jacket. They told me there was no jacket left behind in the room. I told them... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
24 May 2013

Mehrad - I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that we could not locate your jacket when you originally called. After further searching, we were able to locate it and have mailed it to your home address. You should receive it shortly. As well,... More

1 review
5 of 5 stars Reviewed 19 May 2013 via mobile

Great, I predict you will be surprise with the rooms here. I will stay here anytime I'm back in Cincinnati in the future. I've stay in a number of hotels this year, but this is the best compared to the price and location. In fact, for the money the best place I ever stayed

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
21 May 2013

Thank you for taking the time to write a review of your stay. We are so happy and proud to hear that you had a great stay with us. We look forward to having you visit with us again in the future. More

Lake Mary, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 April 2013

Good place for business persons and technology contractors. Other rooms could use some more extensive cleaning especially for the business class. Extensive cleaning meaning more dusting, taking time to thoroughly vacuum, wipe down sink, bathtub, and range including the chrome.

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
16 April 2013

The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we didn't reach the level of cleanliness that we should have. Your comments were reviewed by the staff, and we will take the necessary actions to make sure your experience is not repeated.... More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 11 April 2013

I truly enjoyed my stay at Extended Stay. Due to a fire, I needed a place that could accomodate me for approximately four (4) weeks. The personnel was helpful and courteous, especially Becky Reid, Chiara McClendon, and Silvia Potts. Every need was met from a clean room, to clean laundry facilities, nearby eating establishments if desired. It was also nice... More

Was this review helpful? Yes
Joe O, Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
15 April 2013

Thank you for your review. It is great to hear that the hotel provided you with a "Home Away from Home" experience. With the kitchens in every room it does give you the ability to cook what you want to eat and save money instead of eating out. Thanks again and for mentioning the great service Silvia, Becky, and Chiara... More

Murfreesboro, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 March 2013

Rooms were filthy. Food, knifes and forks under couch. Stains that looked like male body fluids were running down the side of the couch. Room stunk. Sheets were dingy looking and matress on pull out bed was paper thin. After checking in we loaded up our car and found another hotel. The girl on duty said she didnt work there... More

Was this review helpful? Yes 1
Joe O, Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
30 March 2013

We regret you did not enjoy your stay and will look into the issues your mentioned. Hopefully you will look at the review that stayed the same dates which found the hotel to be a great value. Thank you again for taking the time to post your comments as they help us in making our hotel better. More

1 review
4 of 5 stars Reviewed 24 March 2013 via mobile

The front desk workers were super friendly when I was there both for check-in an check-out. The hotel is in a good location and close to the Sharonville Convention Center where I was going. The rooms were nice and worth the money. My only complaints on that is that the silverware that came in the kitchen was stained bad and... More

Was this review helpful? Yes
Joe O, Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
30 March 2013

Thank you for your review. The hotel is just across the Sharonville line and right down the road from the convention center. The staff will review the two comments you mentioned but overall we were happy you enjoyed your stay. More

Nashville, Indiana
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 13 August 2012

I had a great rate for this property and got what I was looking for - an inexpensive bed for a short overnight stay in Cincinnati. Hallway carpets and outside stairs leading to the hallways were filthy but the room itself was very clean with a solid bed. Good service at check-in. Basically what I expected from a 2 star... More

Was this review helpful? Yes 1
Joe O, Manager at Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall, responded to this review
8 October 2012

Thank you for taking the time to write a review of your stay. It's great to hear that you saw we offer the BEST VALUE in the area. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

 
 
 
 
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Additional Information about Crossland Economy Studios - Cincinnati - Springdale - Tri-County Mall

Address: 11645 Chesterdale Road, Springdale, OH 45246 (Formerly Extended Stay America Cincinnati - Springdale South)
Region: United States > Ohio > Springdale
Amenities:
Free High-Speed Internet Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #1 of 1 Speciality lodging in Springdale
Price Range:
Hotel Class:2 star (2*)
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