This was a business conference I attended and not a family vacation so the experience might have been different if I was looking for a place for kids to enjoy themselves. The first night there was a cocktail hour meet and greet. The bartender was surly and the drinks were extremely weak. Of course I could have had bottled beer... More

Thurs eve stay w/3 adults, & 3 kids: 9, 6, and 1 yr old. Passing thru Ohio enroute MN-Ct in a minivan and needed a midplace to let the kids go wild. Service: Excellent (5 stars) WaterPark: Avg-Perfect for our kids as it wasn't so big that we had to constantly be w/them. More suited for younger children: 11 yrs... More

I was surprised at the condition of the room. I have stayed three times previous to this time (both here and Traverse City) and never had issue. However This visit in the loft suite on June 12-14, I was completely dissatisfied with room condition. Stains on carpet, stains on furniture, mold in bathroom,and room smelled funny. I would not stay... More

Not a 5 because of water pressure. It was a last minute thing. We booked for Thursday night and we were so happy with the place that we extended our stay to include Friday night. The room was so big (for the two of us-me and my 7 year old). It was so clean and I liked the decor. The... More

My husband and I originally planned on bringing my stepson and two nieces to GWL for one night to use a Groupon I had purchased and to spend a day at Cedar Point. We ended up staying two more nights (full price for the second night, and a VERY deep discount we couldn't pass up for the third night). When... More

My girls, 8 and 5, had an absolute blast in the water park. Lifeguards were extremely attentive and made for an extra safe environment. Rides were perfect size for kids, but if you have a 10 + year old, I'd say skip it. Food was over priced and not that great. Plenty of choices for food around the resort so... More

Great place if your little ones are 11 or younger. It's a large clean place with lots of different things to do. For travelers with tiny ones: we took a six month old. He loved the toddler area (with an adult of course) I highly recommend it!

This was our first visit to a water park and probably our last. I am not by any means a white glove tester of hotel rooms but I do expect a certain level of cleanliness. Our table and floor in the room was covered with food and cookie crumbs. This would have taken all but 5 minutes to vacuum up... More

We were invited to accompany our son, daughter-in-law, and 2 grand kids, age 5 and 2. Stayed from Monday-Wednesday. The water park was really fun for all of us. No lines, water was warm, and both hot tubes (kid friendly, and adult) were very relaxing. Spent some quality time with the little ones. I was impressed with the cleanliness of... More