I am a Best Western Gold Elite member. I have stayed many nights in Best Western Hotels. This is the first BW to automatically assess a $50 "incidentals fee" to be reimbursed in "up to 10 days" Really? I've never seen that before.... We booked this room last minute using the Internet rate after a week in Columbus for a... More

Rooms were clean and nice. Bed was very nice. Comp breakfst and indoor pool. We are Best Western Reward members and I have to say the customer service is a little lacking. Lots of places to close by and close to I77. Overall it was a good stop.

We stayed at this hotel because of the proximity of Malone College. Lots of restaurants in the area and an easy on/off from I-77 The room was clean, the bed and pillows were comfortable and a large bathroom. The room also contained a Keurig coffee maker which was nice to have. The pool was nice and the staff was helpful... More

We stayed at this Best Western because if its proximity to my daughter's sporting event and the room had two queen beds instead of double beds like some other nearby hotels. The property is clean, the room was large, and the bathroom was extremely nice. The bathroom is fully self-contained, which is slightly less convenient when traveling with the family... More

Before traveling I was concerned about the hotel being so close to a shopping center. Although this was a business trip I ended up appreciating the nearness to good restaurants and even the stores. The traffic was heavy but easy enough to go around and the noise factor was not too bad. The hotel itself looked fine and had plenty... More

The staff at the front desk ( a gentleman) was very friendly and helpful from when we arrived until when we departed. The rooms were very nice- housekeeping did and nice job and were very polite when we saw them in the hallways. Loved the lobby area to sit and relax - especially when it gets too hot and uncomfortable... More

My fiance and I stayed here for one night to visit the Pro Football HOF. The room was clean and the bed was comfortable. My only complaint would be that the refrigerator in the room made some annoying sounds while we were trying to sleep.The location was minutes away from many restaurants and shopping centers. The breakfast was good and... More

My husband and I stayed here for one night with our nephew. The room was very clean and the employees were friendly. The free breakfast was okay. It was nothing to write home about, but it wasn't bad. I would stay here again.