Crowne Plaza Hotel Cleveland South - Independence (Independence, OH) - Hotel Reviews

Address: 5300 Rockside Road, Independence, OH 44131

Phone Number:

Region: United States > Ohio > Independence

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #7 of 12 hotels in Independence

Price Range: €

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Welcome to the Crowne Plaza Cleveland South Independence. The only 4 Star full service property in Independence Ohio. Located on Rockside Road and I-77. The Crowne Plaza Cleveland South Independence is the perfect location for all your corporate and leisure events. We are 10 minutes from downtown Cleveland and in the heart of Independence Business District. The Crowne Plaza Cleveland South Independence is steps away from many corporate offices and office parks; including the Cleveland Clinic Independence Campus, IBM, Alcoa, Microsoft, and many more. For those wanting to get out and experience our great city of Cleveland, we are a short drive to the Great Lakes Science Center, Cleveland Browns Stadium, Progressive Stadium, Cleveland Cavaliers Quicken Loans Arena, Playhouse Square Theaters and the famous Rock and Roll Hall of Fame. You can find shopping in all directions. We are loaded with comforts and amenities, including 100% smoke free, complimentary airport shuttle and local shuttle, valet parking for registered guest, and fine dining experiences in Aura Bistro and Lounge. We have over 10,000 square feet of flexible meeting space along with 178 guest rooms. Our unique indoor pool is sure to please all. ... more less

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154 reviews from our community

See which rooms travellers prefer - 28 traveller tips

foggiedew

Cardiff, United Kingdom

Senior Reviewer

8 reviews

5 hotel reviews

Reviews in 6 cities

1 helpful vote

“Stunning hotel”

Reviewed 14 May 2013 NEW via mobile

This is a lovely lovely hotel. Spotlessly clean. Lovely bathroom, excellent facilities. The indoor pool is awesome. We had dinner in the adjoining Bistro. Aura. The food was delicious and the hostess Patricia was a treasure. So polite, helpful and friendly. We spent 18 days touring America from the West Coast to the East Coast, this was easily the best... More

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Dear foogiedew: Thank you for choosing the Crowne Plaza Cleveland South Independence as your hotel of choice during your last visit to Cleveland. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. We... More

hokkaido

Columbus, Ohio

Contributor

19 reviews

Reviews in 8 cities

30 helpful votes

“Comfortable and quiet”

Reviewed 13 May 2013 NEW

We enjoyed our stay at this hotel very much. The beds were very comfortable with enough pillows and towels. We also enjoyed the indoor swimming pool where towels are provided on each chair and table on the pool side. Unfortunately, our 4-year-old son has got a febrile seizure and we had to call an ambulance, but the hotel clerk kindly... More

Dear hokkaido: Thank you for choosing the Crowne Plaza Cleveland South Independence as your hotel of choice during your last visit to Cleveland. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. We... More

SharpestJim

Alachua, FL

Top Contributor

60 reviews

21 hotel reviews

Reviews in 37 cities

10 helpful votes

“Very Nice & Great Service!”

Reviewed 8 May 2013

I've stayed at the Crowne Plaza on several different occasions, most recently in May of 2013. It seems to be an older hotel but it appears to have had upgrades. It's not 5-star by any stretch but it is a decent lodging value in the Cleveland area. The I-77/Rockside Road interchange area is convenient and it is great in that... More

See 2 more reviews by SharpestJim for Independence

Dear SharpestJim: Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Joe Isernia General Manager More

SFKids

Pittsburgh, Pennsylvania

13 reviews

8 hotel reviews

3 helpful votes

“Great hotel for the value”

Reviewed 19 April 2013 via mobile

I recently stayed at this hotel as part of my son's basketball team. It was a pleasant surprise. The rooms were larger than expected (probably because the hotel is older). The bathroom was very small. The room decor was very nice. The pool was nice but the hot tub was not hot. The hotel has a nice outdoor pool but... More

Dear SFKids: Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest... More

tdmac

Toronto, Canada

Senior Contributor

21 reviews

6 hotel reviews

Reviews in 7 cities

5 helpful votes

“Decent, but noisy!”

Reviewed 8 April 2013

I would really give this hotel 3 1/2 stars if it was available. Very good is an overstatement! I was there for a seminar, so the rates were very good and the hotel was packed. The hotel staff were very obliging and collected us from the airport as well as took as to nearby places - it is in the... More

Dear tdmac: Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Joe Isernia General Manager More

Beckysk8

Cleveland, Ohio

3 hotel reviews

Reviews in 5 cities

“New Management”

The Crown Plaza in Independence Ohio is now under New Management. You will notice many new changes around the property both inside and out. Looks fabulous depending which way your room faces you can see Downtown Cleveland which is beautiful in the night sky when they light up Terminal Tower.

See 2 more reviews by Beckysk8 for Independence

Dear Beckysk8: On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity... More

Carolyn631

Lake Ronkonkoma, NY

Reviewer

4 reviews

Reviews in 3 cities

“Great Stay!”

Reviewed 30 March 2013

I booked our trip through Hotwire.com ~ I have never done this before, I was very skeptical about doing that- I always research every hotel and check the reviews before I make any reservations. I decided to be adventurous and did it - Hotwire does not tell you what hotel you have booked until after it's paid for! After I... More

Dear Carolyn631: Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Joe Isernia General Manager More

DCsalesguy

Washington DC, District of Columbia

4 hotel reviews

Reviews in 11 cities

2 helpful votes

“Great place that's just a short drive to downtown”

Reviewed 24 March 2013

They are finishing a major renovation to the property that is really making the place look nice. Stayed here for business in downtown Cleveland. The staff was friendly and the rooms were well appointed. I stayed on their top floor where they had a nice continental breakfast and evening snacks for guests on the floor. What's really nice about this... More

Dear DC salesguy: On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an... More

Laura475

Atlanta, Georgia

13 hotel reviews

Reviews in 15 cities

83 helpful votes

“Just OK”

Reviewed 4 March 2013

For the most part the staff was pretty helpful and friendly. Beds were decent except that there were no blankets on the bed. Just a small cover that offered no warmth. I couldn't find any in the room. I probably could have called the front desk but I was ready for bed and didn't feel like dealing with it. Arrived... More

Dear laura 475: Thank you for staying with us, and for sharing your comments on TripAdvisor.com. Crowne Plaza has the greatest concern and respect for every guest’s experience. Should you wish to discuss your stay in further detail, please don’t hesitate to contact meat the hotel directly at 216-750-0819. Thank you again! Joe Isernia General Manager More

iwantjewelz

kent, ohio

11 reviews

56 helpful votes

“Not bad at all”

Stayed here for one night following a benefit for my private nonprofit work place. As far as the event space, the room was packed pretty tight, and the food, served buffet style, while it did have flavor, was rather cold. Our room was a double queen on the 3rd floor. The room decor was surprisingly modern, but the sheets and... More

Dear iwantjewelz: Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Joe Isernia General Manager More

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Crowne Plaza Hotel Cleveland South - Independence Reviews, Independence

Crowne Plaza Hotel Cleveland South - Independence

154 reviews from our community

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